Shelly Anderson
Belzoni,MS
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
24
24
years of professional experience
Work History
Office Manager
Big Johns Tree Service
Flowood, MS
06.2020 - Current
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
Office Manager
Rhodes Chiropractic Clinic
Pearl, MS
08.2000 - 06.2020
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
Education
High School Diploma -
Pearl High School
Pearl, MS05-2000
Skills
- Office Management
- Compliance Monitoring
- Billing
- Customer Service
- Data Entry
- Team Supervision
- Inventory Control
- Credit and collections
- Training and coaching
- Scheduling and calendar management
- Excellent multi-tasking ability
- Mail handling
Affiliations
- Hunting, Riding, Shopping, Decorating & Spending time with my family.
Timeline
Office Manager
Big Johns Tree Service
06.2020 - Current
Office Manager
Rhodes Chiropractic Clinic
08.2000 - 06.2020
High School Diploma -
Pearl High School
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