Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelly Eastman

Scottsdale,AZ

Summary

Hardworking and passionate job seeker with strong

customer service skills is eager to secure the

Proof Server Assistant position.


I have over 24 years of co-owning a successful tool storage business with products featured in major retailers in store and online. We started it from the ground up and over the years we worked with over 50 employees and produced millions in revenue we were approached in 2024 with an offer to buy it.


I am eager to put to use all that I have learned over the years and pursue my passion of hospitality with Four Seasons Scottsdale.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Office Administrator

Cala Industries, Inc.
06.2021 - 06.2024
  • Supervised day-to-day operations to include approximately 40 incoming calls, emails and walk in customers.
  • Maintained a clean, safe, and organized office/warehouse environment to enhance the customer experience.
  • Developed strong working relationships with new staff, fostering a positive work environment.
  • Managed the day-to-day sales using Quick Books software.
  • Set up and demonstrated products and at industry trade shows and Auto shows.

Customer Service Representative

Cala Industries, Inc.
01.2001 - 06.2021
  • Greeted guests to the showroom with friendliness and professionalism.
  • Resolved customer issues while prioritizing customer satisfaction and loyalty.
  • Fostered a positive work environment focused on teamwork and collaboration between the front office and the warehouse.
  • Developed strong relationships with vendors, ensuring their needs were met consistently and promptly.
  • Able to jump in any department as needed, warehouse to pull orders or accounting to get Invoices sent out.

Education

High School Diploma -

Cherokee High School
Canton, GA

Associate of Arts - Interior Design

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Service excellence
  • Effective team collaboration
  • Physically capable
  • Experienced QuickBooks user

Certification

Valid Arizona Food Handler Card

Timeline

Office Administrator

Cala Industries, Inc.
06.2021 - 06.2024

Customer Service Representative

Cala Industries, Inc.
01.2001 - 06.2021

High School Diploma -

Cherokee High School

Associate of Arts - Interior Design

Gwinnett Technical College

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