Shelly Emery - Unit Clerk / PCA - St Elizabeth Dearborn Hospital

Summary

Detail-oriented Unit Clerk with extensive experience in HIPAA compliance, patient scheduling, and documentation. Proven ability to enhance workflow efficiency while supporting high-quality patient care.

Overview

32

years of professional experience

Work History

Unit Clerk / PCA

St Elizabeth Dearborn Hospital

Lawrenceburg, IN

09.2003 - Current

Coordinated patient admissions, facilitating smooth transitions between departments and enhancing workflow efficiency.
Managed electronic health records, ensuring accuracy and timely updates for optimal patient care.
Streamlined communication among medical staff, improving collaboration and reducing response times.
Assisted in scheduling appointments, optimizing physician availability and patient access to services.
Trained new clerks on hospital procedures, fostering a knowledgeable team committed to excellence in service delivery.
Implemented new filing systems, increasing document retrieval speed and supporting regulatory compliance.
Led initiatives to standardize administrative processes, enhancing overall operational effectiveness within the unit.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Answered multi-line telephone system, provided information, and directed calls.
Prepared admissions charts and scanned records.
Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Arranged discharges and patient transportations.
Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
Performed various administrative tasks by filing, copying and faxing documents.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Placed new supply orders, managed inventory and restocked clerical spaces.
Prepared and processed patient referrals and transfer requests.

Assembly Line Worker

Grote Industries Inc.

Madison, IN

03.1994 - 09.2003

Operated assembly line machinery to ensure efficient production processes.
Assembled components accurately according to specifications and quality standards.
Inspected finished products for defects, ensuring adherence to quality control measures.
Collaborated with team members to streamline workflows and enhance overall efficiency.
Implemented process improvements that reduced waste and enhanced productivity levels.
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Followed protocols to enhance protection and maintain safe work environment.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Boxed, labeled, and transported items to support assembly operations.
Completed durable assemblies and subassemblies with hand and power tools.

Education

High School Diploma -

Switzerland County Jr- Sr High School

Vevay, IN

05-1988

Skills

HIPAA compliance
Preparing charts
Documentation skills
Chart updating
Multi-line phone system
Reception management

Electronic charting
Supply restocking
Patient scheduling
Retrieving medical records
Discharge support

Timeline