Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Gibson

Porterville,CA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Temp. Clerical Assistant

Tule River Tribal Council
06.2023 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Composed sensitive, confidential reports and documentation.
  • Maintained records of material flow, compiling and organizing related data.

Behavioral Health Coordinator

Tule River Indian Health Center Inc.
03.2018 - 05.2023
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
  • Used Nextgen to document patient information, progress notes, and treatment plans.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created progress reports, assessments and charting within required timeframes.

Cook

Tule River Tribal Council
07.2016 - 03.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

Alcohol And Substance Certification - Drug Abuse Counseling

CCAPP
Sacramento, CA
09.2023

High School Diploma -

Porterville Adult School
Porterville, Ca
06.1988

Skills

  • Machine Setups
  • Workflow Processes
  • Client Correspondence
  • Program Operations
  • Call Transfers
  • Government Forms
  • Informational Packets
  • Reminder Calls
  • Serve Customer Needs
  • Microsoft Office
  • Personnel Scheduling
  • Update Records
  • Records Preparation

Timeline

Temp. Clerical Assistant

Tule River Tribal Council
06.2023 - Current

Behavioral Health Coordinator

Tule River Indian Health Center Inc.
03.2018 - 05.2023

Cook

Tule River Tribal Council
07.2016 - 03.2018

Alcohol And Substance Certification - Drug Abuse Counseling

CCAPP

High School Diploma -

Porterville Adult School
Shelly Gibson