Summary
Work History
Education
Skills
Timeline
Generic

Shelly Houts

San Tan Valley,AZ

Summary

Motivated and hardworking employee successfully multitasking in fast-paced environment. Bringing skills to support team and customer needs with fast, high-quality service. Proficient in following tasks or special requests from management. Good relationship-building and time management abilities.

Work History

Floor Associate

Tokosol LLC A.k.a. Sticky Saguaro Dispensary
02.2021 - 06.2024
  • I have a current Facility Agent certification.
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.

Food and Beverage Attendant

Drury Hotels Company LLC
01.2017 - 01.2021
  • Oversaw inventory in buffet, maintained operations in compliance with alcohol service standards, assembled and served meals, maintained dining areas, created food displays, kept equipment in working order, sought methods to improve service, welcomed guests, assisted with additional requests, and monitored food quality.

Certified Nursing Assistant

11.2003 - 04.2015
  • Documented patient intake, responded to alarms, fostered relationships with patients and healthcare teams, conducted routine checks on vitals, assisted with personal hygiene, documented activities in EMR, used mobility devices, facilitated daily living activities, examined physical symptoms, provided compassionate care, collected specimens, and managed patient rooms.

Education

High School Diploma -

Brookside High School
Sheffield Lake, OH

Skills

Excellent customer service experience

Timeline

Floor Associate

Tokosol LLC A.k.a. Sticky Saguaro Dispensary
02.2021 - 06.2024

Food and Beverage Attendant

Drury Hotels Company LLC
01.2017 - 01.2021

Certified Nursing Assistant

11.2003 - 04.2015

High School Diploma -

Brookside High School
Shelly Houts