Shelly Johnson
Lafayette,LA
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists' complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Bellard's Family Pharmacy
Eunice, LA
04.2024 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Resolved customer complaints regarding product quality or quantity issues.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Certified Pharmacy Technician
APC Pharmaceuticals
Lafaye, LA
03.2019 - 04.2024
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Mixed pharmaceutical preparations according to written prescriptions.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Operated cash registers to accept payments from customers.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Maintained records of controlled substances dispensed according to state regulations.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Compounded, non-sterile pain creams.
- Used sterile compounding techniques to mix and prepare sterile eye drops for patients.
Certified Pharmacy Technician/Pharmacy Trainer
Super 1 Pharmacy
Carencro, LA
07.2014 - 03.2019
- Prepared and processed medical insurance claim forms and records.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Operated cash registers to accept payments from customers.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Prepared prescription transfers to other pharmacies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Handled Medication Therapy Management for several of the local stores.
- Trained newly hired pharmacists, pharmacy technicians, and pharmacy cashiers.
- Oversaw 11 stores on their pharmacy operations, enforced company standards, assisted in hiring of pharmacy staff and handled pharmacy audits.
Certified Pharmacy Technician
Carl's Thrifty Way Pharmacy
Opelousas, LA
04.2012 - 05.2014
- Mixed pharmaceutical preparations according to written prescriptions.
- Prepared and processed medical insurance claim forms and records.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Operated cash registers to accept payments from customers.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered telephones to respond to questions or requests.
- Prepared prescription transfers to other pharmacies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Education
High School Diploma -
Opelousas Catholic HIgh School
Opelousas, LA05-2000
Skills
- Aseptic Techniques
- Pharmacy operations
- Prescription Management
- Problem-solving skills
- Proper labeling procedures
- Drug Inventory Control
- HIPAA
- Point of sale systems proficiency
- Quality assurance and control
- Sterile technique
- Prescription Verification
- Team Collaboration
- Regulatory Compliance
- Medication Dispensing
- Insurance Billing
- Pharmaceutical Calculations
- Workflow Optimization
- Filling Prescriptions
- Insurance Verification
- Patient Counseling
- Patient paperwork
- New Hire Onboarding
- Stocking medications
- Staff Development
Certification
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board.
Timeline
Certified Pharmacy Technician
Bellard's Family Pharmacy
04.2024 - Current
Certified Pharmacy Technician
APC Pharmaceuticals
03.2019 - 04.2024
Certified Pharmacy Technician/Pharmacy Trainer
Super 1 Pharmacy
07.2014 - 03.2019
Certified Pharmacy Technician
Carl's Thrifty Way Pharmacy
04.2012 - 05.2014
High School Diploma -
Opelousas Catholic HIgh School
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