Shelly McClure
Des Moines,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional eye for detail. Adept at working effectively unsupervised while also being thorough and reliable.
Overview
23
23
years of professional experience
Work History
Stay at Home Parent
Self-employeed
Des Moines , IA
01.2005 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
Manager
Monkey Joes
Clive, IA
02.2012 - 06.2012
- Provided quality customer service
- Maintained a clean and organized environment throughout the facility
- Ensured that all equipment was kept and used safely
- Managed inventory of supplies needed for day to day operations
- Created daily reports on activities conducted throughout the facility
- Managed opening and closing operations to ensure all shits ran smoothly
Auditor
Dillards Department Store
Coralville, IA
03.2004 - 01.2005
- Reviewed and evaluated internal control systems, financial records, and accounting systems to ensure accuracy of information.
- Analyzed financial data and prepared reports outlining findings and recommendations.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Ensured timely completion of all assigned tasks within set deadlines.
- Maintained accurate accounts for cash, fixed assets and other transactions.
Teller
Wells Fargo
Iowa City/Portland/Salt Lake City, IA/OR/UT
08.2001 - 02.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Cross-sold additional bank products when applicable to meet customer needs.
- Adhered to financial services security and audit procedures.
- Built and maintained client relationships through quality, personalized interactions.
Education
High School Diploma -
Camas High School/RIverside High School
Camas, WA/Riverside IA05-2021
Skills
- Analytical Thinking
- Troubleshooting/Problem Resolution
- Written Communication
- Basic Math
- Friendly, Positive Attitude
- Planning
- Maintenance & Repair
- Flexible and Adaptable
- Interpersonal Communication
- Works well independently and with others
Timeline
Manager
Monkey Joes
02.2012 - 06.2012
Stay at Home Parent
Self-employeed
01.2005 - Current
Auditor
Dillards Department Store
03.2004 - 01.2005
Teller
Wells Fargo
08.2001 - 02.2024
High School Diploma -
Camas High School/RIverside High School
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