Summary
Overview
Work History
Education
Skills
Timeline
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Shelly Menger

Greenville,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Direct Support Provider

ActiveDay Of Darke County
07.2017 - Current
  • Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
  • Improved overall quality of life for clients through assistance with daily living activities, such as dressing, grooming, and meal preparation.
  • Increased community integration by accompanying clients on outings and social events to promote socialization and engagement.
  • Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
  • Communicated effectively with families, keeping them informed about their loved one''s progress and addressing any concerns or questions.
  • Completed comprehensive training programs in behavior management strategies, allowing for successful implementation of positive reinforcement techniques within the home setting.

Waitress

The Bistro Off Broadway
06.2007 - 10.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Education

High School Diploma -

Greenville High School
Greenville, OH
06.1987

Skills

  • Empathy and compassion
  • Problem-solving abilities
  • Effective communication
  • Active listening
  • First aid and CPR
  • Patience and understanding

Timeline

Direct Support Provider

ActiveDay Of Darke County
07.2017 - Current

Waitress

The Bistro Off Broadway
06.2007 - 10.2019

High School Diploma -

Greenville High School

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Shelly Menger