SHELLY PECK
Lenoir City,TN
Summary
Results-driven Accounts Manager with proven strengths in invoicing, accounts receivable management, and customer relationships. Committed to enhancing cash flow and client retention through effective budget management and problem-solving.
Overview
27
27
years of professional experience
Work History
Accounts Manager
Nevada Scaffold
Las Vegas, NV
02.1999 - 05.2026
- Oversaw daily financial operations, ensuring accuracy in invoicing and budgeting processes.
- Developed and implemented account management strategies to enhance client relationships and retention.
- Conducted regular reviews of account performance metrics, driving strategic adjustments as needed.
- Established strong partnerships with key clients through effective communication and tailored solutions.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Generated detailed financial reports for stakeholders, enhancing transparency and facilitating informed decision-making.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Built relationships with customers and community to promote long term business growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Developed and implemented strategic account management plans to enhance client relationships and drive revenue growth.
Education
High School Diploma -
Dobson High School
Mesa, AZSkills
- Invoicing
- Accounts receivable management
- Payroll processing
- Account reconciliation
- Bank reconciliation
- Payment processing
- Payment collection
- Revenue forecasting
- Sales invoicing
- Month-end closing
- Debt collection
- Accounts payable management
- Customer relationships
- Customer service
- Invoice balancing
- Coordinating paperwork
Timeline
Accounts Manager
Nevada Scaffold
02.1999 - 05.2026
High School Diploma -
Dobson High School