Shelly Platel
Saint Albans,New York
Summary
Dynamic manager with a proven track record at Yai national Institute For People With Disabilities Network, excelling in program development and stakeholder engagement. Skilled in budget management and team leadership, I successfully implemented training protocols that enhanced service delivery, ensuring compliance and optimizing resources for impactful community programs.
Overview
19
19
years of professional experience
Work History
Manager
Yainational Institute For People With Disabilities Network
Bethpage, NY
04.2022 - Current
- Led development and implementation of programs enhancing service delivery for individuals with disabilities.
- Collaborated with multidisciplinary teams to design inclusive activities promoting engagement and social interaction.
- Established training protocols ensuring compliance with regulatory standards in disability services.
- Facilitated stakeholder meetings to gather feedback and improve program offerings based on community needs.
- Oversaw budgeting processes, ensuring optimal allocation of resources to support program initiatives effectively.
- Accomplished multiple tasks within established timeframes.
Night Auditor
Hampton Inn & Suites By Hilton
Huntington, NY
01.2021 - Current
- Processed nightly financial reports and balanced cash drawers for accurate revenue tracking.
- Assisted guests with check-in/check-out procedures, ensuring prompt service and satisfaction.
- Monitored hotel security systems to maintain guest safety throughout night shifts.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Conducted audits of daily transactions to ensure compliance with hotel policies and procedures.
Assistant Manager
Ahrc
Brookville NY
06.2007 - 04.2021
- Assisted in developing and implementing operational policies to enhance team efficiency.
- Coordinated training sessions for new staff, ensuring adherence to best practices.
- Streamlined communication between departments to improve project collaboration.
- Conducted regular audits of processes, identifying areas for improvement and optimization.
- Facilitated weekly team meetings to discuss progress and address challenges collaboratively.
- Managed scheduling and resource allocation, ensuring optimal coverage for daily operations.
Education
High School Diploma -
Harry Van Arsdale High School
Brooklyn, NYSkills
- Program development
- Service delivery
- Team leadership
- Budget management
- Training protocols
- Stakeholder engagement
- Financial reporting
- Schedule management
Timeline
Manager
Yainational Institute For People With Disabilities Network
04.2022 - Current
Night Auditor
Hampton Inn & Suites By Hilton
01.2021 - Current
Assistant Manager
Ahrc
06.2007 - 04.2021
High School Diploma -
Harry Van Arsdale High School