Shelly Pontisso
Georgetown,ON
Summary
An accomplished, detail oriented, result-driven individual with a 12-year track record of delivering results and exceeding expectations in data, configuration, process improvements, implementations, project management, and continuous improvement at Linde/Messer. An effective communicator / influencer at organizational levels possessing excellent interpersonal and influencing skills. Green Six Sigma candidate (graduation November 2024), an analytical and critical thinker with focus on detail, process, and data driven solutions. Organizational skills and a strong business acumen are reflected in the continuous delivery of efficiency improvements.
Overview
22
22
years of professional experience
Work History
Sr. Manager HRIS Americas
Messer
01.2022 - Current
- Accountable for all regional HR systems (implementation, training, rollout, administration and improvement), related processes and system initiatives supporting HR strategic priorities.
- Leads design session at project onset for all internal and external stakeholders producing operational business process flows and technology configuration and process mprovements.
- Leads cross-functional project teams in both client and internal organizations
- Responsible for API and IS integrations, process mapping and deployments via project management and tracking.
- Responsible for Americas HRIS and the continuous improvement of Messer Americas HR Systems in order to fulfill the Americas Business requirements.
- Acts as subject matter expert to drive timely decisions and actions to meet project schedule, budget, and scope.
- Manage the HR Services Canada and Americas HRIS/Analytics Team.
- Assists with the development of SLA’s and KPI’s, reporting and dashboard requirements to measure success and provide meaningful data.
- Responsible for compliance and data protection employee master data.
- SME for cloud based UKG Pro for HR Core, recruitment, compensation, performance and time and attendance for Messer Americas.
- Responsible for configuration and deployment of business rules, user defined fields, time and attendance and recruitment specifications.
- Manages and executes the Performance Management and Salary Planning annual cycle.
Manager HRIS Americas
Messer
03.2019 - 12.2021
- Accountable for leading a team of HRIS Analysts, Payroll Practitioners and Benefits Coordinators.
- Responsible for all regional HR systems (implementation, training, rollout and improvement), related to processes and system initiatives supporting HR strategic priorities.
- Design, benchmark and provide meaningful and frequent HR data, metrics and insights to the HR leadership in order to track and improve the HR processes and results.
- Responsible for Canadian Payroll and Benefits coordination utilizing Ultimate Software Payroll.
- Facilitates meetings for internal and external stakeholders including multiple workstreams; Creates and manages the project plan and schedule; plans and leads phase review/milestone meetings throughout the project;
responsible for project status dashboards to client and internal teams, including governance/steering committee; serves as point of contact for issue escalation and responsible for issue triage.
Head of HRIS, Region Americas
The Linde Group
02.2015 - 02.2019
- Management of the HR Services Canada team, responsible for Position Management, baseline reporting, HR Systems, Pension & Benefits.
- Oversee, process, sign-off Payroll for salaried and unionized Messer Canada limited approximately 900 employees.
- Performing technology and process design enhancements with Global, change management, business requirements documentation, data migration strategy, and operational support training coordination.
- Management of SAP data splitting during divestiture.
- Oversee Change Request (CR) administration; review and authorize CRs for system and infrastructure
- Acts as the SAP HRIS subject matter expert (SME) for training, feedback, regional vs global requirements, operational improvements to deliver HRIS initiatives, and KPI dashboards.
SAP HR North America Technology Lead
The Linde Group
06.2014 - 02.2015
- Identify, manage and mitigate North America SAP HR systems risks by providing technical support advice and training to all key system users.
- Responsible as the North America SME for SAPHR systems security, systems changes, modifications, upgrades, testing, etc. Continuous improvement of all HRIS system related processes and strict adherence to the Global Template and Process by auditing, review and training to applicable users.
- Cross functional team managing and assigning priorities according to business needs.
SAP HRIS Analyst
The Linde Group
05.2012 - 05.2014
- Analyzes specified employee data and generates ad hoc summary reports. Conducts special projects requiring the gathering and processing of information and the preparation of statistical summaries and/or written reports. Receives, reviews, and processes all relevant source data documentation pertaining to hiring, termination, employee status changes, special compensation, and/or special contract assignments for entry into SAP HR.
Functional Consultant
SLC ERP Consulting Services
09.2011 - 04.2012
- Designed and developed test scripts Visio process flow documents. Managed creation of data for test scripts.
- Facilitated UAT and integration testing with vendor and systems management team.
HR Consultant - SAP Production Support
The City of Toronto
08.2004 - 09.2011
- Partnered in the development and implementation of the Personnel Development module of SAP to facilitate tracking of employees’ Health & Safety certifications and qualifications.
- Developed the SAP PD Qualifications Catalogue with over 3700 qualifications. Designed, developed and tested training scripts.
- Co-chair the SAP PDQ Governance Group.
- Prepared and completed SAP PDQ Data migration upload of more than 100,000 records.
- SME for data conversion templates. Facilitated end user support.
Consultant - Training & Developer SAP
Indigo Books & Music
01.2004 - 06.2004
- Administrated, created, designed and developed Training Materials SAP Implementation for Finance & Logistics.
SAP Consultant - Training & Development
Parmalat Canada
08.2002 - 01.2004
- Created, designed and developed Training Materials for Human Resources, Finance, Production Planning and Warehouse Management Modules of an SAP R/3 Implementation.
- Facilitated SAP data conversion and data migration.
- Traveled and implemented training to manufacturing sites for 6 months.
- Coordinated and managed training developers for Finance and Quality Management modules.
Education
Bachelor's of Commerce - Human Resources
Ryerson University
Toronto, ON06.2003
Skills
Operations & Process Improvement
Project Management
Cross-Function Leadership
Strategic Planning
Data Analytics & Data Conversion
Design & Implementation
Systems Engineering and Administration
Complex Problem-Solving
Task Management
Six Sigma - Green Belt
Human Resources Administration
TECHNICAL
Salesforce, Power BI Reporting
MS Office: Excel, Visio, Word, Powerpoint, Teams, SharePoint, Outlook, Smartsheet, Project
Project Management: Planisware Orchestra
Success Factors, SAP R/3, UKG Pro, ADP, Nakisa Hanelly Workforce Planning, Coupa
Timeline
Sr. Manager HRIS Americas
Messer
01.2022 - Current
Manager HRIS Americas
Messer
03.2019 - 12.2021
Head of HRIS, Region Americas
The Linde Group
02.2015 - 02.2019
SAP HR North America Technology Lead
The Linde Group
06.2014 - 02.2015
SAP HRIS Analyst
The Linde Group
05.2012 - 05.2014
Functional Consultant
SLC ERP Consulting Services
09.2011 - 04.2012
HR Consultant - SAP Production Support
The City of Toronto
08.2004 - 09.2011
Consultant - Training & Developer SAP
Indigo Books & Music
01.2004 - 06.2004
SAP Consultant - Training & Development
Parmalat Canada
08.2002 - 01.2004
Bachelor's of Commerce - Human Resources
Ryerson University
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