Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Shelly Spann

Sugar Land

Summary

Human Resources professional with proven track record of driving organizational success through strategic, value-added HR initiatives and talent management. Strong focus on team collaboration, achieving results, and adapting to changing needs. Expertise in employee relations, recruitment, performance management, and compliance. Known for excellent communication skills, reliability, and fostering positive workplace culture. Adept at leading global teams to achieve bottom-line results and value-added service excellence.

Overview

33
33
years of professional experience

Work History

Human Resources Director

MCDONALDS CORPORATION (ShelWar Inc. dba)
01.2020 - Current
  • Led HR for multi-store McDonald's franchise operation.
  • Managed employee relations, resolving conflicts and promoting a positive workplace culture.
  • Provided strategic customer impact support, executive coaching, manager training, and overall organizational development.
  • Ensured personnel-related policy, process and procedural compliance with regulatory standards and best practices.
  • Designed employee-related initiatives, from recruitment and onboarding to managing performance, promotion, incentive programs, and exit interviews.

Human Resources Director, Talent Acquisition & Operations Programs

FISERV
01.2015 - 01.2020
  • Led talent acquisition department and improved key operations programs for 2.3K employees, multi-site manufacturing organization. Operations programs included safety, training, and documentation control.
  • Led initiatives that drove operations efficiencies and program enhancements.
  • Reduced recruiting time-to-fill and early turnover by improving sourcing outcomes. Reduced recruiting volume from 600 annual searches to 300.
  • Managed national recruiting and training staff, developing staff into senior recruiting, training, and supervisory roles.
  • Developed framework to measure training impact on manufacturing goals providing real-time ROI data to leadership.
  • Attained 90% OSHA compliance. Created robust communications, training, and national safety committee.

Human Resources Director

MCDONALDS CORPORATION (ShelWar Inc. dba)
01.2012 - 01.2015
  • Led development of comprehensive talent management programs for newly established McDonald’s franchise.
  • Provided executive coaching to Owner Operator, honing leadership approach, and facilitating assimilation and development of newly formed management team.
  • Finalized employee handbook in compliance with employment law, negotiated third-party vendor agreements, and established foundational HR programs and companywide best practices.

Global Director, Talent Management & Organizational Development

LYONDELBASSELL (LYB)
01.2010 - 01.2012
  • Reported to CHRO as C-Suite Business Partner. Led global Talent Management & Organizational Development (TMOD) initiatives. Consulted with senior leadership and developed LYB TMOD strategy, 3-year plan, and objectives. Developed TMOD organizational design. Hired and managed a global team of highly skilled specialists.
  • Acted as senior HR Business Partner for global corporate staff groups, including providing counsel on strategic planning, HR initiatives, talent acquisition, organizational development, and metrics.
  • Engineered and implemented succession management program for high potential employees, accelerating talent movement, and preserving critical knowledge and skills. Managed individual development planning processes for senior and emerging company leaders.
  • Led design, development, and implementation of standard global onboarding program, improving new hire assimilation and retention.
  • Developed standard global exit interview process which provided actionable follow up and increased retention.
  • Assessed and modernized LYB e-learning solutions and created marketing plan, providing accessible development options for employees.

Human Resources Director, Global Functions / Executive Talent Management

MEADWESTVACO (MWV)
01.2007 - 01.2010
  • Spearheaded development and implementation of organizational development program to support MWV global functional organizations and MWV senior leadership team. Prepared annual succession plan presentation to Board of Directors and led executive succession plan execution. Partnered with CEO and COO to develop corporate leadership development framework and curriculum. Developed integrated executive talent management strategy focused on top 200 global leadership roles.
  • Partnered with CFO to lead development of global finance functional competency model, providing robust foundation for assessment and development.
  • Designed and facilitated company’s first action learning project for supply chain organization, resulting in organizational buy-in for newly promoted SVP’s strategic plan and overall new leader assimilation.
  • Identified cost savings and increased consistency across expatriate assignments by directing enhancements to international assignment program strategy, policies, and processes.


Progressive HR Roles

PEPSICO (PEP), PHILIP MORRIS (MO), CITICORP (C)
01.1992 - 01.2007

Worked effectively and progressed with proven success track record within fast-paced Fortune 100 HR organizations.


Education

BA - Psychology, Spanish

University of Notre Dame
South Bend, IN

Skills

  • Workforce development initiatives
  • Employee development
  • Organizational strategy development
  • Value-focused metrics development
  • Leadership coaching
  • Employee engagement strategies
  • Talent succession planning
  • Executive business partner
  • Effective HR policy deployment
  • Talent acquisition strategies

Languages

Proficient in Spanish

Affiliations

  • INROADS, Inc, Alumna, Mentor and Volunteer Instructor
  • Junior Achievement, Volunteer Instructor
  • The Conference Board, Inc., Talent Management Council, Executive Coaching Council

Timeline

Human Resources Director

MCDONALDS CORPORATION (ShelWar Inc. dba)
01.2020 - Current

Human Resources Director, Talent Acquisition & Operations Programs

FISERV
01.2015 - 01.2020

Human Resources Director

MCDONALDS CORPORATION (ShelWar Inc. dba)
01.2012 - 01.2015

Global Director, Talent Management & Organizational Development

LYONDELBASSELL (LYB)
01.2010 - 01.2012

Human Resources Director, Global Functions / Executive Talent Management

MEADWESTVACO (MWV)
01.2007 - 01.2010

Progressive HR Roles

PEPSICO (PEP), PHILIP MORRIS (MO), CITICORP (C)
01.1992 - 01.2007

BA - Psychology, Spanish

University of Notre Dame