Shelly Springsteen
Carson,MI
Summary
Dynamic Nurse Navigator with a proven track record at Montcalm Care Network, excelling in patient care coordination and healthcare communication. Expert in developing educational materials and implementing follow-up tracking systems, enhancing patient understanding and support. Skilled in multidisciplinary collaboration, ensuring optimal mental health outcomes through individualized care planning and crisis intervention.
Nurse Navigator demonstrates critical thinking, initiative and expertise in Nursing to assist patients in achieving optimum health, reduced hospitalization and increased quality of life. Leverages comprehensive knowledge of general nursing theory to function autonomously in patient care, resource management and other areas of professional practice. Drives clinical, quality and cost effective outcomes for patient population by identifying best practices and targeting performance improvement efforts.
Overview
34
34
years of professional experience
Work History
Nurse Navigator
Montcalm Care Network
02.2013 - Current
- Coordinated patient care plans to improve navigation through healthcare services.
- Facilitated communication between patients, families, and healthcare providers to enhance service delivery.
- Developed educational materials for patients to increase understanding of health conditions and treatment options.
- Implemented tracking systems for patient follow-ups, ensuring timely intervention and support.
Charge Nurse
Carson City Hospital
05.1992 - 02.2013
- Administered medication and monitored patients' vital signs to ensure optimal mental health outcomes.
- Developed individualized care plans in collaboration with multidisciplinary teams to address patient needs.
- Educated patients and families about psychiatric conditions, treatments, and coping strategies for recovery.
- Conducted thorough assessments and evaluations to determine appropriate interventions for complex cases.
- Led crisis intervention initiatives, effectively de-escalating situations while ensuring patient dignity and safety.
- Collaborated with healthcare providers to coordinate comprehensive treatment plans across multiple services.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
Education
Associate of Applied Science - Nursing
Moncalm Community College
Sidney, Mi05-1992
Skills
- Patient care coordination
- Healthcare communication
- Educational material development
- Patient follow-up tracking
- Vital signs monitoring
- Individualized care planning
- Multidisciplinary collaboration
Accomplishments
- Supervised team of 8 staff members.
- Collaborated with team of 8 in the development of the ACT team.
Timeline
Nurse Navigator
Montcalm Care Network
02.2013 - Current
Charge Nurse
Carson City Hospital
05.1992 - 02.2013
Associate of Applied Science - Nursing
Moncalm Community College