Shelly Stout
Delaware,OH
Summary
Compassionate Coordinator with 10+ years of experience in social services and educational settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Children's Coordinator/Resident Coordinator
Turning Point
Delaware, OH
10.2019 - 05.2023
- Identified appropriate community resources and provided referrals for services for clients and children through case management and local agency collaboration.
- Facilitated children/adult weekly support groups and coordinated parent support groups with Syntero addressing topics such as positive discipline, stress management and parenting styles.
- Implemented new client survey process and incentive program which increased client participation by 25% and created new quarterly survey report to improve visibility.
- Established new extended childcare program to remove barriers to independence goals for parents in shelter.
- Collaborated with teen advocate to develop and implement respite program protocols and volunteer training materials.
SACC Site Manager
Delaware City Schools
Delaware, OH
03.2017 - 10.2019
- Maintained ODJFS licensing compliance and verified that operations met best practice standards.
- Motivated and challenged staff to achieve results while offering developmental and educational opportunities.
- Directed site activities to drive smooth operations and achieve quality programming and student participation.
- Researched and coordinated events, activities, and transportation within budget parameters.
- Communicated with parents daily regarding events, activities, behavior redirections and concerns.
SACC Assistant Site Manager/Nutrition Coordinator
Delaware City Schools
Delaware, OH
08.2015 - 08.2018
- Implemented new nutrition program process and data collection protocols across all site locations.
- Supported management in ensuring program safety protocols and ODJFS licensing regulations through staff engagement and supervision.
- Coordinated educational and engaging activities for students.
Education
Bachelor of Music - Music Industry Media
Capital University
Bexley, OH12.2004
Skills
- Evaluation and Assessment
- Conflict Resolution
- Customer Service
- Planning & Organizing
- Reliable & Trustworthy
- Supervision & Leadership
- Team Building
- Active Listening
- Good Work Ethic
- Critical Thinking
- Microsoft Office
- Client Advocacy
- Community Referrals
- Creativity
Certification
- Notary Public, Certified 2022
- OAN Registered Advocate, Certified 2022
- Danger Assessment Advocate, Certified 2021
- Safe at Home Certification, Secretary of State, 2021
Timeline
Children's Coordinator/Resident Coordinator
Turning Point
10.2019 - 05.2023
SACC Site Manager
Delaware City Schools
03.2017 - 10.2019
SACC Assistant Site Manager/Nutrition Coordinator
Delaware City Schools
08.2015 - 08.2018
Bachelor of Music - Music Industry Media
Capital University
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