Shelly Thomas
Washington,DC
Summary
Compassionate professional with experience as a School Bus Attendant and Housekeeper. Known for strong problem-solving skills and safety awareness, contributing to a secure and supportive environment for students and guests.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Bus Attendant
OSSE
2115 5th St NE
03.2023 - Current
- Ensured student safety during transportation by monitoring behavior and addressing issues proactively.
- Assisted in loading and unloading students, ensuring compliance with safety protocols and procedures.
- Communicated effectively with drivers to coordinate schedules and facilitate smooth operations.
- Supported students with special needs, providing appropriate assistance for a positive travel experience.
Housekeeper
Marriott
1325 2nd St NE Washington DC
02.2020 - 03.2023
- Supervised daily cleaning operations to maintain high standards of guest satisfaction.
- Trained and mentored new housekeeping staff on efficient cleaning techniques and safety protocols.
- Implemented inventory management practices for cleaning supplies to optimize resource usage.
- Developed and maintained positive relationships with guests through exceptional service and attention to detail.
City Carrier Assistant
USPS
Washington, DC
08.2018 - 02.2019
- Delivered mail efficiently across designated routes, ensuring timely service to residents and businesses.
- Operated postal vehicles safely while adhering to traffic regulations and USPS policies.
- Managed package processing, including sorting, scanning, and tracking shipments accurately.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Education
High School Diploma -
Ballou S.T.A.Y SHS
4th ST S.E06-2012
Skills
- Patience and empathy
- Child supervision
- Cleanliness maintenance
- Passenger safety
- Fire extinguisher use
- Incident reporting
- Disability awareness
- Special needs support
- Student assistance
- Wheelchair assistance
- Verbal communication
- CPR certified
- Teamwork
- Teamwork and collaboration
- Problem-solving
Certification
cpr
- [cpr] Training - [first aid certification
Timeline
School Bus Attendant
OSSE
03.2023 - Current
Housekeeper
Marriott
02.2020 - 03.2023
City Carrier Assistant
USPS
08.2018 - 02.2019
High School Diploma -
Ballou S.T.A.Y SHS