Shellyann Allen
Raymonds P.A,Clarendon
Summary
Meticulous Housekeeper with extensive experience at prestigious resorts, including Omni Amelia Island, committed to delivering impeccable cleanliness and exceptional guest satisfaction. Proficient in advanced cleaning techniques and ergonomics, ensuring safe and efficient environments. Achieved a 30% improvement in room cleanliness through exceptional attention to detail and strong customer service skills. Career focused on further enhancing hospitality standards and operational efficiency.
Overview
9
9
years of professional experience
Work History
Housekeeper
Colonial Inn Resort
Harbor Springs, MI
04.2024 - 10.2024
- Assisted in cleaning all vacant used rooms and provided status reports
- Turn service
- Room service
- Vacuum all rugs and carpeted areas in offices, lobby and corridors
- Clean entry door glass inside and out
Housekeeper
Colonial Inn Resort
Harbor Springs, MI
04.2023 - 10.2023
- Assisted in cleaning all vacant used rooms and provided status reports
- Turn service
- Room service
- Vacuum all rugs and carpeted areas in offices, lobby and corridors
- Clean entry door glass inside and out
Housekeeper
Sea Watch Resort
Myrtle Beach, SC
04.2022 - 10.2022
- Assisted in cleaning all vacant used rooms and provided status reports
- Turn service
- Room service
- Vacuum all rugs and carpeted areas in offices, lobby and corridors
- Clean entry door glass inside and out
Housekeeper
Omni Amelia Island Resort
10.2021 - 11.2021
- Assisted in cleaning all vacant used rooms and provided status reports
- Turn service
- Room service
- Vacuum all rugs and carpeted areas in offices, lobby and corridors
- Clean entry door glass inside and out
Janitor
Jamalco
Clarendon
02.2018 - 12.2019
- Empty and clean all waste containers, remove wastepaper and garbage
- Vacuum all rugs and carpeted areas in offices, lobbies and corridors
- Clean entry door glass inside and out
- Using chemicals in a safe manner
- Substantial knowledge of dusting and cleaning office desks and furniture that is not cluttered
- Ability to prioritize and perform multiple tasks simultaneously
- Ability to follow oral and written instructions
Housekeeper
Versailles Hotel
May Pen, Clarendon
01.2016 - 09.2016
- Assisted in cleaning all vacant and used rooms and provided status reports
- Managed guest supplies and replenished as required
- Provided optimal level of customer service for industry
- Administered cleaning of floor, carpets and mattresses
- Coordinated with housekeeping lead and ensured clean hotel rooms and hallways
- Greeted all guests pleasantly and resolved all queries
- Analyzed every room individually to ensure efficient cleanliness as per requirement
- Assisted with product display and pricing
- Provided response to all hotel guest requests and inquiries
Laundry Attendant
- Folding towels and blankets
- Folding clothes, wipe out machines and provide assistance when needed
- Wash and hang; dry the hotel dirty linens
- Prepare laundry for processing, distribute laundry and unload soiled linens
Education
Certificate - Housekeeper Level 1 & 2
Rural Family Support Organization
01.2016
High School -
Kemps Hill High School
01.2004
Skills
- Linen replenishment
- Safe cleaning with chemicals
- Cleaning techniques
- Ergonomics and safety training
- Restroom detailing
- Deep cleaning
References
Available on request.
Personal Information
Passport Number: A6529538
Timeline
Housekeeper
Colonial Inn Resort
04.2024 - 10.2024
Housekeeper
Colonial Inn Resort
04.2023 - 10.2023
Housekeeper
Sea Watch Resort
04.2022 - 10.2022
Housekeeper
Omni Amelia Island Resort
10.2021 - 11.2021
Janitor
Jamalco
02.2018 - 12.2019
Housekeeper
Versailles Hotel
01.2016 - 09.2016
Laundry Attendant
Certificate - Housekeeper Level 1 & 2
Rural Family Support Organization
High School -
Kemps Hill High School
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