Shelsea Moe
Hicksville
Summary
Detail-oriented household manager with over 7 years of experience in coordinating family schedules and providing emotional support. Known for exceptional customer service and adherence to policies, ready to leverage these skills to enhance family dynamics and daily operations. Engaging Sales Associate, committed to providing outstanding customer service, and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Family Caregiver/Household Manager
Stay At Home Mom
Multiple locations
07.2018 - Current
- Coordinated daily schedules for children's activities and appointments.
- Managed household tasks including cleaning, cooking, and laundry.
- Assisted with homework and educational projects to promote learning.
- Provided emotional support during challenging situations for family members.
- Transported family members to medical appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
Overnight Stocker
Schofield Barracks Commissary
Wahiawa
03.2025 - 06.2025
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory for efficient access and management of stock.
- Collaborated with team members to rotate products and minimize waste.
- Organized shelves, racks and bins to ensure product availability.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Sales Associate
Hawai’i Vapes and Convenience
Wahiawa
05.2024 - 02.2025
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Replenished inventory and displayed fresh merchandise.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained cleanliness of store environment including floors, windows, displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Associate
Forever 21
Bay Shore
06.2017 - 06.2018
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Some College (No Degree) - Chemistry
SUNY College At Oswego
Oswego, NYSkills
- Spanish fluency
- Household management
- Homework assistance
- Emotional support
- Upselling
- Promotional support
- Retail store operations
- Exceptional customer service
- Point of sale operation
- Complex problem-solving
- Teamwork and collaboration
- Policy and procedure adherence
- Positive and professional
- Multi-tasking strength
- Flexible schedule
- Stock rotation
Languages
Spanish
Professional
Timeline
Overnight Stocker
Schofield Barracks Commissary
03.2025 - 06.2025
Sales Associate
Hawai’i Vapes and Convenience
05.2024 - 02.2025
Family Caregiver/Household Manager
Stay At Home Mom
07.2018 - Current
Sales Associate
Forever 21
06.2017 - 06.2018
Some College (No Degree) - Chemistry
SUNY College At Oswego