Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shelsey D'shen

Fairfax,VA

Summary

Current junior year student working towards a Bachelor of Arts in Criminology, with a Minor in Forensic Psychology and Business. Seeking the opportunity to start building up my professional career. I identify and quickly close any knowledge gaps to offer value to the team. I maintain an organized, clean, and safe work areas with diligent attention to important details.

Overview

5
5
years of professional experience

Work History

Front Desk Assistant

George Mason University
Fairfax, Virginia
05.2024 - Current
  • Greeted customers upon arrival and provided appropriate information regarding the department's services.
  • Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
  • Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
  • Trained new employees on proper front desk operations and customer service techniques.
  • Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.

Elementary School English Teacher

Colegio Javier
01.2021 - 03.2021
  • Interpreted essays in context and promoted critical thinking
  • Developed lectures and assignments centered on writing fundamentals
  • Participated in student organizations and activities to support student-teacher fellowships
  • Kept students engaged by diversifying instructional approaches and integrating technology

Language Intern

Harrow House
Swanage, England
01.2020 - 02.2020

Education

Bachelor of Arts - Criminology

George Mason University
Fairfax, VA
02.2026

Bachelor of Arts - Criminology

Florida State University
Republic of Panama, Panama
12-2022

High School Diploma -

Colegio Javier
Panama City, Panama
12.2021

Skills

  • Engagement Strategies
  • Textual Analysis
  • Detail-Oriented Analysis
  • Proficient in Multitasking
  • PowerPoint
  • Microsoft Word
  • Microsoft Excel

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Front Desk Assistant

George Mason University
05.2024 - Current

Elementary School English Teacher

Colegio Javier
01.2021 - 03.2021

Language Intern

Harrow House
01.2020 - 02.2020

Bachelor of Arts - Criminology

George Mason University

Bachelor of Arts - Criminology

Florida State University

High School Diploma -

Colegio Javier

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Shelsey D'shen