Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheltisha Garvin

Jacksonville

Summary

Efficient Authorization Specialist known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in medical coding, insurance verification, and regulatory compliance that ensure smooth authorization processes. Excel in communication, problem-solving, and time management which facilitate effective collaboration with healthcare providers and insurance companies.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

Authorization Specialist

Jax spine and pain centers
Jacksonville
02.2025 - Current
  • Processed insurance authorizations for orthopedic procedures and treatments.
  • Reviewed patient information to ensure accuracy and completeness of documentation.
  • Communicated with healthcare providers to gather necessary authorization details.
  • Coordinated with patients to explain authorization processes and requirements.

Surgery Scheduler

Southeast Orthopedic Specialists
Jacksonville
03.2023 - 09.2024
  • Scheduled surgeries for patients with orthopedic conditions efficiently.
  • Coordinated between patients and surgical teams for smooth communication.
  • Managed appointment systems to optimize scheduling procedures.
  • Implemented electronic records management for streamlined patient information access.

Authorization Specialist

Southeast Orthopedic Specialists
Jacksonville
01.2022 - 03.2023
  • Processed insurance authorizations for orthopedic procedures and treatments.
  • Reviewed patient information to ensure accuracy and completeness of documentation.
  • Communicated with healthcare providers to gather necessary authorization details.

Front Desk Receptionist

Southeast Orthopedic Specialists
Jacksonville
01.2021 - 01.2022
  • Greeted patients and visitors warmly upon arrival at the orthopedic clinic.
  • Scheduled appointments efficiently using the electronic health record system.
  • Managed patient intake forms and verified insurance information accurately.
  • Maintained a clean and organized front desk area for welcoming atmosphere.

Education

Biscayne High School
Jacksonville, FL

Skills

  • Insurance verification
  • Authorization processing
  • Patient coordination
  • Electronic health records
  • Documentation management
  • Medical terminology
  • Scheduling optimization
  • Communication skills
  • Problem solving
  • Time management
  • Customer service

Timeline

Authorization Specialist

Jax spine and pain centers
02.2025 - Current

Surgery Scheduler

Southeast Orthopedic Specialists
03.2023 - 09.2024

Authorization Specialist

Southeast Orthopedic Specialists
01.2022 - 03.2023

Front Desk Receptionist

Southeast Orthopedic Specialists
01.2021 - 01.2022

Biscayne High School
Sheltisha Garvin