Experienced Shift Supervisor with a background in grain inspection, staff training, and workplace safety. Known for leading teams, maintaining USDA compliance, and keeping daily operations accurate and efficient.
Work History
Shift Supervisor,
50 Years 3 Months
FGIS?USDA | 1976.07 - Current
Supervised daily grain inspection workflows to maintain accuracy, safety, and compliance with USDA standards.
Coordinated official sampling, weighing, and grading activities across inbound and outbound grain movements.
Trained inspection staff on procedures, documentation, and equipment use to support consistent service delivery.
Monitored work assignments and adjusted coverage to meet operational demands and inspection priorities.
Verified inspection records, certificates, and reports for completeness, accuracy, and regulatory compliance.
Resolved field issues by applying agency procedures and communicating requirements to staff and stakeholders.
Enforced safety practices and maintained orderly work areas during grain handling and inspection operations.
Reviewed equipment readiness and inspection tools to support uninterrupted field and laboratory operations.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.