Logistics Professional with over 15 years of experience in operations and fleet management, known for pioneering data-driven strategies that optimize logistics processes and enhance service delivery. Proficient in supply chain management and KPI analysis, consistently exceeding performance benchmarks while maintaining safety and compliance standards. Passionate about leveraging analytics to drive continuous improvement and operational excellence.
Qualified Asset Manager with solid background in managing service operations and enhancing customer satisfaction. Successfully led teams to streamline workflows and improve service delivery. Demonstrated leadership and problem-solving skills in high-pressure environments.
Work History
Service Manager
1 Year
Hy-Vee Grocery Store | 10.2025 - Current
Led team in delivering exceptional customer service and operational efficiency.
Implemented training programs to enhance staff performance and product knowledge.
Developed strategies to optimize inventory management and reduce waste.
Coordinated daily operations, ensuring compliance with health and safety regulations.
Asset Manager
5 Years 9 Months
KAG Energy | 01.2021 - 2025
Manage bulk-liquid transport, optimizing operations and exceeding KPIs.
Develop daily strategies, leading to notable service delivery improvements.
Coordinate logistics for seamless execution and efficient resource use.
Transportation Supervisor
2 Years
U.S. Xpress | 01.2018 - 01.2020
Oversaw driver performance aligning business and driver needs, enhancing operational efficiency.
Increased revenue per tractor by optimizing equipment usage, boosting profitability.
Maintained fleet maintenance programs, ensuring all tractors and trailers met safety standards.
Load Planner
2 Years
TransAm Trucking | 01.2015 - 01.2017
Optimized and streamlined the process of temperature-controlled freight transportation.
Created profitable network transport strategies.
Other duties as assigned.
Transportation Coordinator
4 Years
Schneider National | 01.2010 - 01.2014
Developed and executed strategies for logistics and inventory management.
Worked to advance a positive supply chain and powerful logistics network.
Education
BS
Fayetteville State University | Fayetteville, NC | 01-2007
General Manager (National Head -Service Operations) at Eastman Auto & Power Ltd.General Manager (National Head -Service Operations) at Eastman Auto & Power Ltd.