Shelton Rodriguez
Grand Rapids,US
Summary
Detail-oriented and security-focused IT professional with advanced training in cybersecurity and hands-on experience supporting data platforms and healthcare information systems. Skilled in administering, maintaining, and optimizing data environments while ensuring compliance with HIPAA and organizational security standards. Experienced in auditing hospital data processes, developing user documentation, and providing technical support in fast-paced healthcare settings. Adept at troubleshooting, collaborating with cross-functional teams, and implementing best practices in data management and system performance. Committed to leveraging technical expertise and healthcare knowledge to enhance data integrity, platform reliability, and patient care outcomes..
Overview
4
4
years of professional experience
Work History
Technical Consultant
TEKsystems
12.2024 - Current
- Supported and configured data processing and business intelligence solutions for clients, ensuring compliance with security and performance standards.
- Conducted daily platform maintenance, troubleshooting, and performance monitoring to ensure optimal system reliability.
- Developed user documentation and provided technical support, improving onboarding and reducing incident resolution times.
- Collaborated with cross-functional teams to align data platform configurations with organizational needs and regulatory requirements.
Youth Treatment Specialist
Wedgwood Christian Services
02.2024 - Current
- Built positive relationships with clients by providing tailored support and encouragement.
- Participated in team meetings to strategize and enhance treatment outcomes.
- Maintained detailed records of clinical activities to ensure program effectiveness
Student Ambassador
Calvin Trio
11.2020 - 12.2022
- Enhanced student performance and confidence through tailored mentoring.
- Secured grants and scholarships for Trio events, guaranteeing financial support.
- Organized events such as First-Generation celebration and Graduate dinner to enhance community engagement.
Public Health Intern (Data & Audit Focus)
John F. Kennedy Medical Center
05.2022 - 08.2022
- Audited hospital data systems and processes to ensure compliance with healthcare standards and privacy requirements.
- Conducted data analysis to identify trends in patient care and facility operations, presenting actionable insights to hospital leadership.
- Created and delivered training modules for staff on data management, privacy, and security best practices.
- Assisted in the implementation of improved data documentation and reporting protocols.
Rehab Technician
Hope Network Wildwood
11.2020 - 05.2022
- Maintained confidential medical records and supported the secure handling of sensitive patient information.
- Assisted in process improvement initiatives for data documentation and reporting within the healthcare setting.
Education
Master of Science - Cyber Security
Davenport University
Grand Rapids, MI12-2026
Cybersecurity: Cloud Engineering -
West Michigan Center of Arts
Grand Rapids, MI10.2024
Bachelor of Arts - Global Development and Public Health Studies, Psychology, African Diaspora Studies
Calvin University
GRAND RAPIDS, MI05.2023
Certificate - Marine Biology And Ecology
The Island School
Eleuthera, Bahamas07-2017
Skills
- Microsoft Ecosystem
- Internal Communications Strategy
- Employee Engagement Initiatives
- Content Creation (Written, Visual, Video)
- Project Management & Multitasking
- Digital Communication Platforms (SharePoint, Teams, Email Marketing)
- Multicultural Competence & Inclusion Advocacy
- Ongoing coursework in data security, platform administration, and healthcare IT compliance
- Nonviolent Communication Techniques
- HelpDesk support
- Client relationship building
Activities & leadership roles
- Assistant Manager, Grand Rapids Initiative for Leaders
- Treasurer & Secretary, NAACP Chapter (Calvin University)
- Director, Multicultural Student Advisory Board (Calvin University)
- Market Manager, Southeast Area Farmers Market
Timeline
Technical Consultant
TEKsystems
12.2024 - Current
Youth Treatment Specialist
Wedgwood Christian Services
02.2024 - Current
Public Health Intern (Data & Audit Focus)
John F. Kennedy Medical Center
05.2022 - 08.2022
Rehab Technician
Hope Network Wildwood
11.2020 - 05.2022
Student Ambassador
Calvin Trio
11.2020 - 12.2022
Master of Science - Cyber Security
Davenport University
Cybersecurity: Cloud Engineering -
West Michigan Center of Arts
Bachelor of Arts - Global Development and Public Health Studies, Psychology, African Diaspora Studies
Calvin University
Certificate - Marine Biology And Ecology
The Island School
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