Shelton Stuart
St. Louis
Summary
Dedicated cab driver with proven expertise in safe driving practices, route planning, and customer service. Committed to ensuring timely transportation and exceptional passenger assistance while maintaining rigorous safety standards.
Overview
8
8
years of professional experience
Work History
Cab Driver
County Cab
St Louis, MO
11.2025 - Current
- Navigated city routes efficiently, ensuring timely passenger transport.
- Maintained vehicle cleanliness and operational readiness for optimal performance.
- Provided excellent customer service, addressing passenger inquiries and concerns.
- Managed fare collection accurately, ensuring compliance with company policies.
- Adapted quickly to changing traffic conditions to minimize delays for passengers.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Safely transported customers with special needs, utilizing adaptive equipment when necessary to accommodate their requirements.
- Prioritized passenger safety through vigilant monitoring of surrounding vehicles, pedestrians, cyclists, weather conditions.
- Increased repeat business through exceptional interpersonal skills and attentiveness to customer preferences.
- Informed passengers of estimated arrival times, remaining in constant communication during transit delays or detours.
- Assisted passengers with luggage and other personal items, demonstrating exceptional customer service skills.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Arrived on time to customer appointments.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Van Driver
Bi-State Development
St Louis, MO
11.2023 - 11.2025
- Operated transit vehicles safely across designated routes, ensuring timely arrivals and departures.
- Assisted passengers with boarding and disembarking, providing excellent customer service.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Coordinated with dispatch to optimize route efficiency and minimize delays during peak hours.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Contributed to company''s on-time performance record by adhering to strict schedules and deadlines.
- Drove smoothly to maintain comfort of clients suffering from disability or injury.
- Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
- Transported customers to and from airports, hotels, shopping centers, and train stations.
- Developed strong rapport with clients, fostering repeat business through exceptional customer service.
- Fostered positive working relationships with regular customers.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Completed on-time deliveries by choosing best and most efficient routes.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Courier
Crossroad Courier
St. Louis, MO
06.2023 - 10.2023
- Delivered packages efficiently within designated timeframes, ensuring high customer satisfaction.
- Maintained accurate delivery logs and documentation for all shipments.
- Operated GPS navigation systems to optimize delivery routes and reduce transit times.
- Assisted in training new couriers on operational procedures and safety protocols.
- Coordinated with dispatch team to manage workload and prioritize deliveries effectively.
- Resolved delivery issues promptly by communicating with customers and support staff.
- Implemented process improvements that enhanced workflow efficiency during peak delivery hours.
- Ensured compliance with local regulations regarding transportation and package handling standards.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Material Handler
TUMS
St Louis, MO
07.2018 - 05.2023
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Managed inventory control processes, ensuring accurate tracking of materials and supplies.
- Coordinated shipping and receiving activities, maintaining compliance with safety standards.
- Collaborated with team members to optimize workflow and reduce product handling time.
- Implemented safety protocols, resulting in a significant decrease in workplace incidents.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Performed cycle counts and inventory control to accurately track product levels.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Received and unpacked shipments and new equipment as directed.
- Supported production line with timely material supply, keeping operations running without interruptions.
Education
GED -
St Louis Job Corps
St. Louis, MOHigh School Diploma -
Normandy High School
St. Louis, MO10-1995
Skills
- Safe driving practices
- Punctuality
- Excellent navigation
- Defensive driving
- Route planning
- Memory retention
- Passenger transportation
- Passenger assistance
- Dispatcher communication
- Vehicle operations
- Safety regulations
- Regulatory compliance
- Disabled passenger support
- Road safety
- GPS and mapping
- Customer service
- Teamwork and collaboration
Timeline
Cab Driver
County Cab
11.2025 - Current
Van Driver
Bi-State Development
11.2023 - 11.2025
Courier
Crossroad Courier
06.2023 - 10.2023
Material Handler
TUMS
07.2018 - 05.2023
GED -
St Louis Job Corps
High School Diploma -
Normandy High School