Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shelton Walker

Millington,Tennessee

Summary

Hands-on Counter Clerk adept at engaging customers and providing exemplary service or product assistance. Reliable and efficient in management of retail transactions. Upbeat individual with positive demeanor when responding to customer inquiries and questions. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss. Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Hardworking employee enthusiastic about learning all field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

21
21
years of professional experience

Work History

Delivery Driver

The Bottle Shoppe
06.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Delivery Driver/Counter Clerk

O'Reilly Auto Parts
Memphis, TN
05.2020 - 05.2022
  • Processed order transactions and handled debit and cash operations.
  • Delivered top quality customer service while managing multiple tasks.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Recorded accurate customer orders utilizing company computer system.

Transportation Specialist

Safe Harbor Christian Church
Memphis, TN
06.2018 - 11.2020
  • transport clients to and from work, doctor appoointments, court dates, Etc.
  • Maintain vehicle with regular servicing, wash and keep vehicles clean.

Baker/Crew Leader

Hardee's Restaurant
Millington, TN
02.2017 - 08.2019
  • Mentored newly hired crew members to prepare each for job roles.
  • Resolved issues among crew members by addressing problems immediately and mediating disagreements.
  • Monitored task completion to meet company standards for performance.

Delivery Manager

Pizza Hutt
Millington, TN
08.2012 - 07.2017
  • Maintained positive relationships with clients to meet deadlines for service delivery.
  • Managed performance issues with delivery team members.
  • Coached delivery teams to take accountability for delivery, risk and issue management.

Truck Driver

Swift Transportation
Memphis, TN
01.2004 - 01.2013
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Loaded, balanced and secured product to safely transport goods.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Completed transfers at hubs and final destinations to keep routes on schedule.

Education

Some College (No Degree) -

University of Memphis
Memphis, TN

CDL -

Swift Trucking School
Memphis, TN
01.2005

High School Diploma -

Millington High School
Millington, TN
05.1989

Skills

  • Skills Section:
  • You can really make this section stand out by reviewing the job ad you’re applying for and include any
  • Specific skills, abilities and experience you have that will be beneficial for the new role
  • It is tempting to include as much information as possible, but too many skills will detract from your areas
  • Of expertise My advice would be to try choosing 6-8 hard skills that include job-specific tasks you've
  • Mastered, software program proficiencies, and equipment familiarity
  • Unpacking Deliveries
  • Sales Transaction Management
  • Delivery and Shipment Records
  • Efficiency and Time Management
  • Traffic Laws and Regulations
  • GPS Navigation
  • Valid Driver's License
  • Dependability and Honesty
  • Verbal and Written Communication
  • Order Picking and Processing
  • Safe Driving Practices

Additional Information

  • It's often difficult to decide what to write for job descriptions. One strategy is to think in terms of how you made a difference. Describe what impact you had, what you changed or what you improved while in the position. Your past duties can be helpful in illustrating your skills and strengths so I suggest you select 4-6 value- centered bullet points for each role in the past 10 years. Keep your target job role in mind and choose to include descriptions that show transferable skills and valuable contributions. Here are some questions to ask yourself to help identify what experience would be beneficial: What would your manager say were your strengths? What projects did you work on? What were the results? Did you manage others, work on a team or serve customers? What did you accomplish?

Timeline

Delivery Driver

The Bottle Shoppe
06.2022 - Current

Delivery Driver/Counter Clerk

O'Reilly Auto Parts
05.2020 - 05.2022

Transportation Specialist

Safe Harbor Christian Church
06.2018 - 11.2020

Baker/Crew Leader

Hardee's Restaurant
02.2017 - 08.2019

Delivery Manager

Pizza Hutt
08.2012 - 07.2017

Truck Driver

Swift Transportation
01.2004 - 01.2013

Some College (No Degree) -

University of Memphis

CDL -

Swift Trucking School

High School Diploma -

Millington High School
Shelton Walker