Summary
Overview
Work History
Education
Skills
Timeline
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Shelya Adetunlese

Indianapolis,IN

Summary

Well-regarded Driver offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care. Experienced Customer Service with over 10 years of experience in Transportation.

Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Customer Service position. Offering excellent communication and good judgment. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior. Well-regarded [Job Title] offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care.

Overview

15
15
years of professional experience

Work History

Driver

Uber And Lyft
05.2017 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.

Customer Service

Staffing Agency
09.2021 - 04.2022
  • Maintained friendly and professional customer interactions.
  • Made sure employees wore mask, and or face shield before entering the warehouse.
  • Greeted visitors, made sure they wore face protective gear, directed visitors to their destination
  • Checked in trucks that had to drop off deliveries
  • Kept the front area clean
  • Helped with filing
  • Talking with employees

Customer Service Representative

Shadeland Court Apts
02.2016 - 08.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided tenants with information about their lease
  • Listen to the complaints of tenants
  • Created work orders for tenants
  • Typing, Filing, Faxing, Copying, emailing and downloading information in computer.
  • Move in/out inspections

Transportation for School

St. Mary's Child Center
03.2011 - 01.2016
  • Made sure kids was safely in seatbelts
  • Transported kids to/from Child Care Center
  • Volunteered in classroom
  • Volunteered to take children on Field Trips
  • Dispatched cancellations to drivers
  • Worked in office answering phones
  • Took payments, logged payments in computer and printed out reciepts
  • bus/Van check to other drivers after dropping off children

Education

High School Diploma -

Tech Day Adult
Indianapolis, IN
06.1988

Skills

  • Confidentiality Understanding
  • Passenger Assistance
  • Loading and Unloading
  • Customer Rapport
  • Verbal and Written Communication
  • Time Management
  • Safe Driving Techniques
  • Valid Driver's License
  • Customer Service
  • Navigational Systems and GPS
  • Driving and Transportation
  • Microsoft Word
  • Passenger Monitoring
  • Passenger Vans
  • Packing and Scanning

Timeline

Customer Service

Staffing Agency
09.2021 - 04.2022

Driver

Uber And Lyft
05.2017 - Current

Customer Service Representative

Shadeland Court Apts
02.2016 - 08.2020

Transportation for School

St. Mary's Child Center
03.2011 - 01.2016

High School Diploma -

Tech Day Adult

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Shelya Adetunlese