Shelyan Madera
Albany County Probation Department
ALBANY
1
Language
1
Certification
19
years of professional experience
Experienced probation and community health professional with strengths in case management, court procedures, and confidential documentation. Skilled in coordinating client services, scheduling, and community resources to support accurate case handling and timely follow-up.
Work History
Probation Assistant
3 Years 5 Months- Prepared violation, discharge, and compliance documentation for officer and court review.
- Processed probation intake paperwork, verifying records and routing cases for accurate opening.
- Maintained confidential case files and updated supervision data in department systems.
- Scheduled office visits, court dates, and drug testing appointments with precise calendar coordination.
Community Health Worker
15 Years 3 Months- Conducted community outreach to connect residents with preventive care, screenings, and social services.
- Educated clients on chronic disease management, wellness practices, and available public health programs.
- Coordinated referrals to clinics, behavioral health providers, and benefit resources.
- Documented client encounters, follow-up actions, and service plans in case management systems.
- Supported intake and assessment processes to identify barriers affecting access to care.
- Collaborated with health educators, nurses, and social service partners to coordinate client support.
Education
No Degree - Fashion Design
Skills
Court filings
Client confidentiality
Motivational interviewing
Court procedures
Documentation management
Client assessment
Risk and needs assessments
Community resources
Case management
Community engagement
Teamwork
Problem-solving
Time management
Problem-solving abilities
Prioritization techniques
Certification
Work Force
specialist
Languages
Spanish
Native or Bilingual
Timeline
Probation Assistant
Albany County Probation Department
05.2023 - CurrentRead More
Community Health Worker
Albany County Department of Health
02.2008 - 05.2023Read More
Fashion Institute of Technology
No Degree from Fashion Design
Read More