Shelynn McNamara
Henderson
Summary
I am a very dedicated & reliable person. The thought of learning new things day to day gives me the ambition to strive to be a better person and employee. I enjoy interacting with others, and I'm able to be a independent worker when need be. I look forward to a position to where I can develop and excel to give my best and hopefully the outcome will provide me with a great career.
Overview
16
16
years of professional experience
Work History
Server
Chili's Bar and Grill
Las Vegas
03.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Hash House a Go Go
Henderson
06.2023 - 02.2024
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments accurately.
- Recommended menu specials and provided detailed descriptions to guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
TGI Fridays
Las Vegas
05.2019 - 02.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers
- Money handling.
- Took phone and in-person orders.
- Delivered food orders promptly and courteously.
Manager
Spirit Halloween Store
Las Vegas
08.2018 - 11.2020
- Opening and Closing duties
- Bank deposits
- Inventory
- Created Schedule
- Payroll
- Cash Register
- Customer Service
- Set up & took down store
Dispatcher
Heating & Cooling Company
Las Vegas
04.2010 - 11.2018
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Finance Assistant
LPL Financial Services
Las Vegas
08.2009 - 02.2012
- Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
- Created spreadsheets to track budget expenses and income.
- Provided administrative support to the finance department, such as filing documents and responding to queries.
- Advised senior management on financial matters relating to current business activities.
- Managed customer complaints regarding billing errors or discrepancies.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
Education
Highschool
Valley High School
Las Vegas, NVSkills
- Operations Management
- Staff Management
- Office Administration
- Data Entry
- Payroll Preparation
- Schedule Management
- Safe Food Handling
- Guest Engagement
- Order Management
- Food Running
- Processing orders
Education and Training
other
Timeline
Server
Chili's Bar and Grill
03.2024 - Current
Server
Hash House a Go Go
06.2023 - 02.2024
Server
TGI Fridays
05.2019 - 02.2023
Manager
Spirit Halloween Store
08.2018 - 11.2020
Dispatcher
Heating & Cooling Company
04.2010 - 11.2018
Finance Assistant
LPL Financial Services
08.2009 - 02.2012
Highschool
Valley High School