Shema Sams
Allied Universal Security Services
Columbus,OH
3
Languages
7
years of professional experience
A committed, thorough, creative, dynamic individual with hands-on experience in data entry and written reports and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Merchandise Processor
1 Year 1 Month- Processed incoming merchandise efficiently to maintain stock levels and optimize inventory flow.
- Operated scanning equipment to track product movement and ensure accurate inventory records.
- Collaborated with team members to organize and display merchandise according to brand standards.
- Assisted in maintaining a clean and safe work environment through adherence to safety protocols.
- Identified opportunities for process improvements, contributing to enhanced workflow efficiency.
- Conducted quality checks on merchandise to ensure compliance with company standards before restocking.
- Supported management in implementing inventory control measures, reducing discrepancies in stock levels.
- Managed returns and exchanges efficiently, updating inventory records accordingly.
- Established clear communication channels among team members for seamless collaboration during high-pressure situations such as holiday rushes or promotional events.
Rural Mail Carrier
2 Years 2 Months- Delivered mail efficiently across designated rural routes while adhering to USPS safety protocols.
- Organized and sorted mail items based on delivery routes, ensuring timely distribution to customers.
- Communicated effectively with customers to address inquiries and resolve delivery issues promptly.
- Maintained accurate records of deliveries and collected payments as required for services rendered.
- Trained new employees on route navigation, safety procedures, and efficient mail handling practices.
- Implemented process improvements that enhanced overall delivery efficiency within assigned routes.
- Collaborated with team members to optimize scheduling and support peak delivery periods effectively.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Operated postal vehicles in compliance with traffic regulations and USPS guidelines for safe deliveries.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
Sales Service Distribution Specialist
2 Months- Managed inventory control processes to ensure timely and accurate distribution of mail and packages.
- Operated advanced sorting machinery, enhancing efficiency in mail processing operations.
- Coordinated with team members to maintain optimal workflow during peak delivery periods.
- Trained new staff on safety protocols and operational procedures for efficient service delivery.
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Uncovered and resolved errors with minimal oversight.
- Collaborated with other departments on supply and quality issues.
- Employed automated systems and Intermec RF units to optimize inventory management.
Security Patrol Officer
3 Months- Monitored premises to prevent and detect signs of intrusion or suspicious activities.
- Conducted regular patrols to ensure safety and security of facilities and personnel.
- Responded promptly to alarms, incidents, and emergencies following established protocols.
- Documented daily activities, incidents, and irregularities in detailed reports.
- Implemented access control measures to maintain security at entry points.
- Maintained communication with dispatch center during patrols, efficiently relaying critical information to appropriate parties.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
Education
High School Diploma
Esthetician License - Esthetics
Skills
CCTV monitoring
Verbal communication
Physical fitness
Security protocols
Perimeter security
Patrol techniques
Access control
Work ethic
Punctuality
Reliability
Verbal and written communication
Security camera monitoring
Emergency awareness
Keen observer
English fluency
First aid certified
Conflict resolution
Sensitive information handling
Alarm systems
Legible report writing
ID verification
Language fluency
Detail orientation
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Team building and development
Multitasking Abilities
Computer skills
Organizational skills
Critical thinking
Decision-making
Relationship building
Effective communication
Languages
Malayalam
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Security Patrol Officer
Allied Universal Security Services
07.2026 - CurrentRead More
Sales Service Distribution Specialist
USPS
07.2024 - 09.2024Read More
Rural Mail Carrier
USPS
05.2022 - 07.2024Read More
Merchandise Processor
Limited Brands
09.2019 - 10.2020Read More
Gahanna Lincoln
High School Diploma
Read More
The Spa School
Esthetician License from Esthetics
Read More