Customer-Centric Professional experienced in delivering exceptional service in retail and manufacturing environments. Achieved operational efficiency through strong multitasking abilities and effective communication skills. Focused on fostering positive interactions and maintaining high standards of performance.
Work History
Merchandise Service Coordinator
10 Months
Lowe's | 08.2025 - 06.2026
Coordinated merchandise resets and floor moves to align product placement with seasonal and promotional plans.
Managed signage updates and price label accuracy across departments to support consistent customer-facing presentation.
Monitored inventory conditions and collaborated with associates to correct stock variances and replenish high-demand items.
Reviewed planograms and display directives to ensure accurate product placement and compliance with store standards.
Improved workload coordination by adjusting task assignments and following up on completion of critical service activities.
Machine Operator
1 Year 1 Month
Deline Box | 03.2023 - 04.2024
Set up and operated box-making machinery to maintain consistent production flow.
Monitored equipment performance and adjusted settings to meet quality specifications.
Inspected finished boxes for defects and removed nonconforming product from line.
Performed routine machine cleaning and preventive maintenance to reduce downtime.
Security Officer
1 Year 9 Months
Securitas Security | 02.2021 - 11.2022
Drafted detailed reports on property damage, theft, accidents, and unusual occurrences to maintain accurate documentation of daily activities and irregularities.
Informed law enforcement about suspicious activities observed in the area.
Ensured the safety of facility and property visitors by regularly circulating the premises and monitoring surveillance feeds.
Patrolled and monitored the residents' site.
Responded to emergency calls and assisted in the medical and restraint of people.
Gathered information, identified and implemented a resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
Gathered information, identified and implemented a resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
Monitored premises and surveillance feeds while circulating regularly to ensure the safety of facility and property visitors.
Patrolled and monitored the residents' site.
Pool Security
2 Months
Metro Protective Services | 03.2022 - 05.2022
Investigated security and safety concerns across the facility.
Managed the grounds, employee entrances and exits, and on-duty security officers.
Monitored residents' pool area to ensure safety and prevent trespassing.
Trash Helper
6 Months
Waste Connections | 01.2021 - 07.2021
Ensured consistent adherence to production standards through efficient and precise work.
Cleaned, operated, and maintained machinery for maximum team productivity.
Executed cleaning tasks to support overall workplace hygiene., operated, and maintained machinery for maximum team productivity.
Eliminated safety hazards by gathering and disposing of work site debris, supporting team productivity.
Produce Associate
3 Years 5 Months
Walmart | 06.2017 - 11.2020
Restocked fruits and vegetables, ensuring only fresh, high-quality items were available for customers.
Helped customers check prices and locate requested items in the store.
Assisted customers in checking prices and locating requested items, enhancing overall shopping experience.
Delivered training sessions to equip new hires with necessary skills.
Reviewed product shelves for proper price labels and handled price changes when management requested them.
Reviewed product shelves for proper price labels and handled price changes when management requested them.
Demonstrated commitment to delivering exceptional customer service.
Ensured a safe, orderly, and clean working environment at all times.