Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Shemariah Phillips

LUDOWICI

Summary

Dedicated Rural Mail Carrier with USPS, recognized for exceptional dependability and adherence to postal regulations. Achieved high accuracy in mail delivery while enhancing customer satisfaction through effective communication. Skilled in load balancing and prioritization, ensuring efficient service even in challenging conditions. Committed to maintaining operational excellence and fostering strong community relationships.

Professional with proven track record in ensuring efficient and timely delivery of mail and packages. Strong focus on reliability, adaptability to evolving routes and schedules, and collaboration within a team environment. Skilled in route planning, navigation, and customer service, consistently meeting and exceeding performance expectations. Known for a high level of dependability and ability to handle diverse tasks effectively.

Overview

22
years of professional experience

Work History

USPS

Rural Mail Carrier
09.2003 - Current

Job overview

  • Delivered mail efficiently across designated rural routes while ensuring adherence to safety protocols.
  • Maintained accurate records of deliveries and pickups to support operational efficiency.
  • Learned and utilized postal service technology for tracking and managing mail delivery processes.
  • Adapted quickly to changing weather conditions to ensure timely service delivery.
  • Communicated effectively with customers to address inquiries and resolve issues related to mail services.
  • Assisted in sorting and organizing mail to streamline delivery operations during peak periods.
  • Familiarized with local geography for optimal route planning and navigation efficiency.
  • Collaborated with team members to enhance workflow processes and improve service reliability.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.

Education

Dillard University
New Orleans, LA

from Biology

Columbia College
Columbia, MO

Bachelor of Arts from Criminal Justice
01-2025

Skills

  • Dependability
  • Load balancing
  • Observation
  • Prioritization
  • Postal regulations

Accomplishments

  • Supervised a team of 15 staff members as an upward mobility trainee

Timeline

Rural Mail Carrier

USPS
09.2003 - Current

Dillard University

from Biology

Columbia College

Bachelor of Arts from Criminal Justice
Shemariah Phillips