Shemecia Cox
Gainesville
Summary
Compassionate caregiver with a proven track record at Brightstar Healthcare, enhancing patient comfort and independence through respectful emotional support and attentive care. Skilled in problem-solving and medical record-keeping, I foster strong relationships while maintaining a safe environment, ensuring optimal health outcomes for clients. Flexible and dedicated to promoting quality of life.
Overview
17
17
years of professional experience
Work History
Caregiver
Brightstar Healthcare
Cumming, GA
01.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Front Desk Receptionist
Holiday Inn Express Hotel
Buford, GA
08.2018 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
- Help with cleaning rooms, vacuuming, mopping, trash, dusting, sanitizing and stocking linen
Recruiter
Rock Staffing
Duluth, GA
03.2017 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Line Leader
Pilgrim Pride
Gainesville, GA
09.2008 - 03.2015
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Improved team productivity by consistently meeting or exceeding individual performance goals in a fast-paced environment.
Education
High School Diploma -
Gainesville High
Gainesville, GA05-1998
Skills
- Respectful and compassionate
- Problem-solving
- Patient care
- Housekeeping tasks
- Relationship building
- First aid and safety
- Housekeeping
- Emotional support
- Strong ethics
- Flexible schedule
- Patient companionship
- Medical record-keeping
Timeline
Caregiver
Brightstar Healthcare
01.2022 - Current
Front Desk Receptionist
Holiday Inn Express Hotel
08.2018 - 10.2022
Recruiter
Rock Staffing
03.2017 - 04.2022
Line Leader
Pilgrim Pride
09.2008 - 03.2015
High School Diploma -
Gainesville High