Shemiah Long
Smyrna,Delaware
Summary
Professional Rail Operator with 20 years of experience in operating Light rail vehicles and customer service. Have experience in supporting daily needs in rail yard and train traffic management. Effective team player when helping with coupling cars and uncoupling cars. Talented at helping trains remain on schedule by working quickly and coordinating with other yard workers, Yardmaster and Operators.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Transportation Manager
SEPTA
07.2024 - Current
Manage service and rail operators. Perform proper reports for incidents/Accidents as well as troubleshoot minor vehicle problems. Answer customer complaints. Keep passengers informed on service interruptions and delays.
Light Rail Operator
Septa
07.2004 - Current
- Operator light rail vehicle, Transport Passengers, Answer customer questions and help with customer complaints. Provide directions and service delays.
School Bus Driver
Atlantic Express
04.2003 - 07.2004
- Transport children to and from school, Charter school and private trips
Phlebotomist
Penn Medicine at Radnor
09.2002 - 12.2002
- Collect blood from patients, Process bloodwork
Education
Certified Medical Assistant Program - Medical Assisting
The Thompson Institute
Philadelphia, PA05.2002
Certification of Completion - Cosmetology
South Philadelphia Beauty Academy
Philadelphia, PA05.2001
High School Diploma -
John Bartram High School
Philadelphia, PA06.1999
Skills
- Customer Service
- Public Speaking
- Problem Solving
- Teamwork Skills
- Coupling and Uncoupling
- Navigation Equipment
- Pre- and Post-Trip Inspections
- Fare Collection
- Incident Reporting
- Safe Driving Skills
- Passenger Safety Management
- Organizational Skills
Certification
Rail certified on Norristown High Speed Line and also Media, Sharon hill Trolley lines, as well as bus certified.
Timeline
Transportation Manager
SEPTA
07.2024 - Current
Light Rail Operator
Septa
07.2004 - Current
School Bus Driver
Atlantic Express
04.2003 - 07.2004
Phlebotomist
Penn Medicine at Radnor
09.2002 - 12.2002
Certified Medical Assistant Program - Medical Assisting
The Thompson Institute
Certification of Completion - Cosmetology
South Philadelphia Beauty Academy
High School Diploma -
John Bartram High School
Rail certified on Norristown High Speed Line and also Media, Sharon hill Trolley lines, as well as bus certified.
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