Tiffany Hill
Cherry Hill,NJ
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
SEPTA
11.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Followed company policies and procedures and maintained compliance with standards.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Operated large vehicles in difficult urban and rural conditions.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Calculated and collected fares from passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Drove 42 passenger shuttle bus to and from terminal
Road Supervisor
Eastern Coach
03.2020 - 11.2022
- Motivated workers to exceptional performance through implementation of new strategies.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Strengthened communication skills through regular interactions with others.
- Managed 104 paratransit drivers.
Transit Bus Operator
Nj Transit
08.2009 - 08.2019
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Aided passengers with disabilities or special needs.
- Inspected bus for any mechanical issues before departure.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Drove 51-passenger shuttle bus to and from terminal
Education
High School Diploma -
Overbrook High School
Philadelphia, PA06.1990
Skills
- Defensive Driving
- Route Navigation
- Bus Cleaning
- Vehicle Inspection
- Inclement Weather Driving
- Wheelchair and Lift Certified
Certification
- CDL Class-B, Smith and Solomon - 2009
CDL-Class B
I have passenger endorsement
Timeline
Transit Bus Operator
SEPTA
11.2022 - Current
Road Supervisor
Eastern Coach
03.2020 - 11.2022
Transit Bus Operator
Nj Transit
08.2009 - 08.2019
High School Diploma -
Overbrook High School
- CDL Class-B, Smith and Solomon - 2009
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