SHEMIKA PRICE
Jacksonville,US
Summary
Reliable, with 13+ years of customer service experience, over 3 years of call center experience, and 10+ years of extensive experience in caring for elderly patients. I have Managed high-volume customer support calls, efficiently resolving inquiries and complaints.
I maintain communication with professionals, and customers in order to provide high-quality service and education. Friendly and compassionate, with excellent interpersonal and communication skills. Discreet and confidential in all dealings with customers and staff. Excellent time management, prioritization, and relationship-building abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Fortis College
03.2023 - Current
- Provided high-quality, efficient care to [Type] patients in [Type] facilities, ensuring that all of their needs were met.
Certified Nursing Assistant
Fouraker Hills Rehab & Nursing Center
09.2020 - 03.2023
- Provided high-quality, efficient care to [Type] patients in [Type] facilities, ensuring that all of their needs were met.
Certified Nursing Assistant
Jacksonville Rehabilitation and Nursing Center
08.2018 - 06.2020
- Provided high-quality, efficient care to [Type] patients in [Type] facilities, ensuring that all of their needs were met.
Certified Nursing Assistant
Family Life Care Inc
10.2015 - 05.2018
- Provided high-quality, efficient care to [Type] patients in [Type] facilities, ensuring that all of their needs were met.
Education
Nursing - Certified Nursing Assist -
Florida Career College - Jacksonville
Certified Nursing Assistant -
Fortis College
05.2024
Register Nurse - Associate of Science -
Premier Medical Careers
01.2024
Cosmetology -
FSCJ Kent Campus Bookstore
01.2008
Skills
- Compassionate
- Excellent verbal communication
- Active listening
- Problem-solving
- Adaptability
- Time management
- Teamwork
- Customer-Service oriented
- Transporting patients
- Patient privacy and confidentiality
- Recording vital signs
- Observing responses
- Patient-focused care
- Data entry
- Anatomy knowledge
- Venipuncture
- Documenting behaviors
- CPR/First Aid certified
- Phlebotomy
- Responding to emergencies
- Efficient and reliable team player
Certification
- BLS certification
- CNA certification
- Phlebotomy certification
- President list (Fortis College)
- Deans list (Fortis College)
Timeline
Certified Nursing Assistant
Fortis College
03.2023 - Current
Certified Nursing Assistant
Fouraker Hills Rehab & Nursing Center
09.2020 - 03.2023
Certified Nursing Assistant
Jacksonville Rehabilitation and Nursing Center
08.2018 - 06.2020
Certified Nursing Assistant
Family Life Care Inc
10.2015 - 05.2018
Nursing - Certified Nursing Assist -
Florida Career College - Jacksonville
Certified Nursing Assistant -
Fortis College
Register Nurse - Associate of Science -
Premier Medical Careers
Cosmetology -
FSCJ Kent Campus Bookstore