Shen Youm
Garden City,KS
Summary
Dynamic bilingual interpreter with proven expertise at Tyson Fresh Meats, enhancing communication through active listening and cultural sensitivity. Excelled in real-time interpretation and quality assurance, ensuring adherence to industry standards. Demonstrated strong emotional intelligence and critical thinking, streamlining processes to boost efficiency and uphold client confidentiality.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Interpreter
Tyson Fresh Meats
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Quality Assurance
Tyson Fresh Meats
06.2015 - Current
- Supported quality assurance initiatives by maintaining accurate documentation throughout projects'' lifecycles.
- Facilitated localization testing and quality assurance.
- Conducted thorough quality assurance testing to identify and resolve software issues before deployment.
- Participated in quality assurance initiatives, monitoring adherence to company policies and best practices.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Collaborated with quality assurance to identify and correct product defects before shipping.
- Enhanced production efficiency through implementing effective quality assurance processes and procedures.
- Upheld quality assurance procedures to maintain customer safety and satisfaction.
- Participated in quality assurance activities, ensuring adherence to industry standards and regulations.
Education
Certificate - Surgical Technology
Seward County Community College
Liberal, KSAssociate Of Science -
Garden City Community College
Garden City, KS2019
Skills
- Fluent bilingualism
- Professional ethics
- Client confidentiality
- Stress management
- Emotional intelligence
- Interpretation
- Time management
- Multitasking
- Attention to detail
- Critical thinking
- Teamwork and collaboration
- Confidential information protection
- Active listening
Certification
CNA
Timeline
Quality Assurance
Tyson Fresh Meats
06.2015 - Current
Interpreter
Tyson Fresh Meats
Certificate - Surgical Technology
Seward County Community College
Associate Of Science -
Garden City Community College
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