Shena Bridges
Portageville,MO
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Nursing
Portageville Healthcare Center
Portageville, MO
04.2022 - Current
- Achieved high standards of patient care by coordinating assignments among RNs, LPNs, and resident advisors. Enhanced communication with physicians through diligent monitoring of patient status and treatment progress. Improved inventory management by organizing new stock for strategic floor placement.
Charge Nurse, Nights
Dexter Living Center
Dexter, Missouri
09.2020 - 08.2021
- Educated patients on disease prevention and health maintenance.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Oversaw medication administration to 30+ patients daily, monitoring and documenting responses.
- Documented and evaluated effectiveness of care plans and interventions.
- Provided leadership to telemetry and acute care units; coordinated, tasked, and supervised nurses and ancillary staff based on staffing requirements.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
- Coordinated and performed patient admissions, transfers and discharges. Produced nightly audit reports
- Monitored patient status and treatment progress, reporting observations to physicians. Created and implemented care plans after reviewing patients' imaging and test results, working closely with other members of the interdisciplinary team.
- Educated patients on wound and disease self-management techniques.
Night Supervisor
The Lutheran Home for the Aged
Cape Girardeau, Missouri
08.2020 - 05.2021
- Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Prioritized nursing tasks and assignments and accurately reported patient status.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Oversaw efficient nursing operations in a 200+ bed long-term care unit.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Monitored and managed various treatment and care interventions.
- Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
- Acted as patient advocate and implemented total patient care through the team nursing process.
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Used feedback and clinical data to improve care quality and patient outcomes.
- Updated physicians on patient test results and assisted in developing care plans.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Assessed patients' response to treatment and suggested ways to combat side effects.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Improved patient outcomes and quality of care by determining and suggesting changes to processes.
- Coordinated and managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Supervised ancillary staff of 60+ on-call nurses, including scheduling shifts, delegating assignments and monitoring quality of care.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained adequate unit supplies to meet expected patient demands.
Director of Nursing
Charleston Manor
Charleston, MO
08.2018 - 07.2019
- Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
- Monitored development, implementation and updates of individualized care plans. Implemented changes needed to correct deficiencies found during government inspections.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Oversaw the new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Directed daily operations at a facility caring for more than 40 individuals.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Trained and qualified staff per board requirements as well as national, state and local regulations.
Weekend RN Coverage
Portageville Nursing and Rehab
Portageville, Missouri
07.2017 - 09.2018
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
- Delivered care to 60 patients per day, including coordinating and evaluating interdisciplinary care.
- Updated physicians on patient test results and assisted in developing care plans.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.
- Reached out to patients to convey lab results and provide care instructions. Acted as patient advocate and implemented total patient care through the team nursing process.
- Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Director of Nursing
General Baptist Nursing Home
Campbell, Missouri
07.2017 - 07.2018
- Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
- Monitored development, implementation and updates of individualized care plans. Implemented changes needed to correct deficiencies found during government inspections.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Coordinated medical and health services in compliance with government regulations and policies set by the board of trustees.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Collaborated with the Quality Team to develop outcomes statistics.
- Trained and qualified staff per board requirements as well as national, state and local regulations.
Director of Nursing
River Oaks Care Center
Steele, Missouri
05.2015 - 07.2017
- Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
- Monitored development, implementation and updates of individualized care plans. Implemented changes needed to correct deficiencies found during government inspections.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Coordinated medical and health services in compliance with government regulations and policies set by the board of trustees.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Oversaw the new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Restructured patient satisfaction surveys to cover every step of the patient journey to understand what matters most to every patient.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Collaborated with the Quality Team to develop outcomes statistics.
- Trained and qualified staff per board requirements as well as national, state and local regulations.
- Managed operations in accordance with budget requirements.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Director of Nursing
Pemiscot Memorial Health Systems
Hayti, Missouri
12.2012 - 05.2015
- Monitored development, implementation and updates of individualized care plans.
- Coordinated medical and health services in compliance with government regulations and policies set by the board of trustees.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Implemented changes needed to correct deficiencies found during government inspections.
- Restructured patient satisfaction surveys to cover every step of the patient journey to understand what matters most to every patient.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Oversaw the new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Formulated and implemented testing and interpretation practices and procedures to maintain standards of care and quality assurance benchmarks.
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
- Solicited medical history information from patients to provide best and most effective medical advice.
- Initiated training and education programs for supporting healthcare staff. Recruited and hired intelligent clinical and administrative staff to bolster the skills set of an already talented team.
- Communicated with patients with compassion while keeping medical information private.
- Trained and qualified staff per board requirements as well as national, state and local regulations.
- Created and implemented policies and procedures for effective pharmacy management.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Oversaw clinic administration, including financial management, recruitment and human resources.
- Facilitated peer-to-peer conflict resolution.
- Collaborated with the Quality Team to develop outcomes statistics.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Registered Nurse
Pyramid TriCounty Home Health
Dexter, Missouri
06.2012 - 12.2012
- Provided home health aide care providers with training, guidance, support and supervision to achieve objectives.
- Asked open-ended questions and delivered a high level of attention to reliably assess patients' conditions.
- Notified physicians of all changes in patients' conditions.
- Utilized learned nursing skills for wound care, vital sign checking and medication assistance.
- Administered compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries and strokes.
- Charted changes in patient conditions and discussed concerns with supervising healthcare providers.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by the facility and supervisor.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Participated in on-call rotations and delivered after-hours care.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
Registered Nurse
Pemiscot Memorial health Systems
Hayti, Missouri
09.2011 - 05.2012
- Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
- Cared expertly for individuals with a wide array of medical issues such as pulmonary, cardiology and infectious disease patients.
- Improved care outcomes with proactive education, communication and guidance for patients and family members.
- Developed and implemented individualized care plans to meet each patients' unique needs.
- Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
Registered Nurse
Twin Rivers Regional Medical Center
Kennett, Missouri
05.2001 - 10.2011
- Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff.
- Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn.
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics.
- Discharged mothers and babies after patiently guiding parents through at-home care and follow-up medical care.
- Guided expectant mothers through stages of pregnancy via prenatal nursing care at a health clinic in coordination with an obstetrician.
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia.
- Monitored condition of newborns and directed postpartum care with special focus on premature babies and babies with abnormalities.
- Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physicians of status.
- Executed appropriate steps for patient treatment following careful review of physician medical regimen.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered oral, IV and intramuscular medications and monitored patient reactions.
- Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to the unit.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with an interdisciplinary team and implemented outlined treatment plans.
- Treated patients by administering various types of medications and therapies.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with the healthcare team to establish, enact and evaluate patient care plans. Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Delivered quality patient care from admission to discharge through direct supervision of nursing and ancillary staff.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
Education
Master of Science - Nursing
Walden University
Minneapolis, MN11.2009
Bachelor of Science - Nursing
Southeast Missouri State University
Cape Girardeau, MO05.2007
Associate of Science - Nursing
Mississippi County Community College
Blytheville, AR05.2001
Skills
- Patient record auditing
- Procedure development
- Care plan management
- Patient care management
- Duty delegation
- Quality assurance controls
- Resource assignment
- Clinical Instruction
- Staff training
- Patient assessments
- Performance management
- Concise time management
- Attentive to detail
- Reliable and consistent
- Sound decision-making skills
- Excellent work ethic
Certification
Basic Life Support, 2023-02-01
Timeline
Director of Nursing
Portageville Healthcare Center
04.2022 - Current
Charge Nurse, Nights
Dexter Living Center
09.2020 - 08.2021
Night Supervisor
The Lutheran Home for the Aged
08.2020 - 05.2021
Director of Nursing
Charleston Manor
08.2018 - 07.2019
Weekend RN Coverage
Portageville Nursing and Rehab
07.2017 - 09.2018
Director of Nursing
General Baptist Nursing Home
07.2017 - 07.2018
Director of Nursing
River Oaks Care Center
05.2015 - 07.2017
Director of Nursing
Pemiscot Memorial Health Systems
12.2012 - 05.2015
Registered Nurse
Pyramid TriCounty Home Health
06.2012 - 12.2012
Registered Nurse
Pemiscot Memorial health Systems
09.2011 - 05.2012
Registered Nurse
Twin Rivers Regional Medical Center
05.2001 - 10.2011
Master of Science - Nursing
Walden University
Bachelor of Science - Nursing
Southeast Missouri State University
Associate of Science - Nursing
Mississippi County Community College