Economics and what drives micro-environments
Sandy Lovati
Nursing Administration
Irvine,CA
Summary
Responsive team leader with strong organizational skills, my background combines a motivational and encouraging style with an expectations of results. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive healthcare professional with good communication skills, patient focused and positive attitude.
Overview
18
18
years of professional experience
Work History
Nursing House Supervisor
City of Hope
Duarte, CA
07.2024 - Current
- Developed strategies for improving efficiency in operations while maintaining quality standards.
- Coordinated clinical activities between different units to ensure efficient workflow.
- Ensured nursing team is compliant with all regulatory requirements including HIPAA and OSHA regulations.
- Reviewed incident reports related to patient care incidents and errors and took appropriate corrective action.
- Developed and implemented staffing plans to ensure adequate coverage of shifts.
- Responded promptly to customer complaints or concerns regarding quality of service delivered.
- Facilitated collaboration between physicians, nurses and other healthcare professionals.
- Resolved conflicts among staff members in a timely manner while maintaining positive working relationships.
- Collaborated with other departments to facilitate interdisciplinary communication and coordination of services.
- Created reports summarizing departmental activity for review by senior management.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Maintained awareness of government regulations, health insurance changes and financing options.
Nursing House Supervisor
University of Califonria-FVR
Fountain Valley, CA
07.2024 - Current
- Developed departmental goals and objectives to improve operational performance.
- Coordinated communication between departments to ensure timely completion of tasks.
- Developed strategies for improving efficiency in operations while maintaining quality standards.
- Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
- Provided guidance to staff in the implementation of new policies and procedures.
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Assessed staff competency through observation, evaluation and feedback sessions.
- Collaborated with other departments within the facility to coordinate interdisciplinary care plans for patients.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Conducted regular rounds on nursing units to assess staffing levels, safety protocols and patient satisfaction.
- Engaged in problem solving initiatives to resolve conflicts between staff or patients.
- Acted as a liaison between management team and frontline staff regarding issues such as policy changes or process improvements.
- Oversaw daily operations including scheduling shifts, assigning tasks, monitoring workflow .
- Ensured staff compliance with all regulatory requirements, policies and procedures.
- Addressed guest complaints promptly and professionally.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
Nursing House Supervisor
Riverside Community Hospital
RIVERSIDE, CA
10.2022 - 08.2024
- Managed and coordinated, tasked and supervised nurses, PA Staff and ancillary staff based on staffing requirements to ensure operations and the delivery of patient care services.
- Measured and improved internal and external customer satisfaction by focusing on improved processes and work flows.
- Managed the delivery of nursing services and out-patient care which intergraded with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures while developing and monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce cost and improve quality of care/service.
- Managed and monitored the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization.
- Assisted in managing and resolving human resource, labor relations, employees and department safety, and risk management issues.
- Managed, designed and evaluated processes across the service line to improve systems and patient care results across the continuum of care.
- Established and maintained effective, collaborative relationships with physicians and other departments.
- Ensured staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements.
- Directed unit staff and promoted quality care for diverse patients.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
- Built and maintained strong working relationships between nursing department and other disciplines.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Developed and managed staffing patterns and census of the IR Nursing Department and PA Staff, meeting staffing needs and budgetary controls.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Identified areas of inefficiency within the department and developed targeted solutions that led to more streamlined processes.
Nursing Department Manager
Kaiser Permanente
FONTANA, CA
02.2022 - 10.2023
- Developed and implemented nursing unit policies, procedures, and standards of care.
- Assessed patient needs and developed individualized care plans to meet those needs.
- 50 FTES COVERING 2 HEALTHCARE FACALITIES.
- Provided staff support and managed day to day operations.
Charge Nurse
Kaiser Permanente
Irvine , CA
10.2020 - 02.2022
- Built and maintained strong working relationships between nursing department and other disciplines.
- Coordinated and performed patient admissions, transfers and discharges.
- Employed nursing best practices and clinical judgment to continuously evaluate patients' progress and employed intervention to achieve desired outcomes.
- Supported physicians completing patient examinations and procedures.
- Evaluated assigned patients to effectively plan, implement and document skilled nursing care.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Participated in continuing education programs and Regional Charge Nurse training workshops to enhance training and nursing knowledge.
- Provided training and supervision PACU Staff the PACU unit to encourage growth in knowledge and accouintabily for the evening shift.
- Increased individual accountability for workflows and working as a team.
- Improved communication and work flows with the surgery department and anesthesia to improve overall work flows.
- Coordinated and participated in pandemic shift from PACU to a Care Unit. Assisting nursing and axillary staff in adjusting to changed working environment while ensure patient safety.
Interventional Radiology Nurse
Kaiser Permanente
Irvine
09.2018 - 10.2020
- Notified physicians whenever patient assessments revealed issues or problems.
- Performed thorough and accurate assessments for every patient and reported issues to the care team.
- Interacted with patients in positively by using active listening skills and asking open-ended questions.
- Provided patients with information regarding illnesses and educated on ways to manage health.
- Wrote detailed notes regarding patient discussions and transferred information into patient charts.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
- Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
- Relief Charge
DOU/ICU Nurse
Kaiser Permanente
OCI And OCA , CA
01.2015 - 10.2017
- Performed nursing care following prescribed rules, policies, protocol and procedures.
- Developed and maintained professional relationship with members of health care team, patient and patient's family.
- Established and implemented nursing care plans for each patient through assessment, development, activation and evaluation.
- Completed patient assessments, triaged and recorded patient histories, symptoms and observations.
- Functioned as charge nurse and assumed patient care in absence of nurses ending or arriving for shifts.
- Achieved best possible outcomes for nursing sensitive indicators, core measures, HCAPS, patient satisfaction and associate satisfaction.
- Participated in development, implementation and evaluation of action plans for continuous performance improvement.
ICU Nurse
Sierra Vista Regional Medical Center
LovatiSan Luis Obispo, CA
01.2014 - 02.2015
- Performed nursing care following prescribed rules, policies, protocol and procedures.
- Imparted medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Oversaw patient immunizations against communicative diseases, supporting nurses through vaccine-specific training and supervising administration.
- Treated patients by administering various types of medications and therapies.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
ICU Nurse
Mountain View Regional Medical Center
Las Cruces, NM
01.2013 - 01.2014
- Performed nursing care following prescribed rules, policies, protocol and procedures.
- Developed and maintained professional relationship with members of health care team, patient and patient's family.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
- Established and implemented nursing care plans for each patient through assessment, development, activation and evaluation.
Education
Master of Science - Healthcare Management/Administration
Colorado Technical University
01.2020
Bachelor of Science - Nursing
New Mexico State University
12.2012
Skills
- Procedure development
- Patient record auditing
- Care plan management
- Patient care management
- Patient assessments
- Improving work flows
- Enhancement of work environment to increase work flows
- Staff training
- Duty delegation
- Resource assignment
- Performance management
- Staff Development and Precepting
- Scheduling and Time-Tracking
- Decision Making
- Analyzing Profitability
- Delegation and Supervision
- Reporting and Performance Analysis
- Health and Safety Procedures
- Clinical Leadership
- Healthcare regulations
- Nursing Ethics
- Care Coordination
- HIPAA Compliance
- Care Planning
- Compassionate Care
- Excellent Communication
- Organizational Skills
Time management expertise
Effective problem solving
Workload prioritization
Employee scheduling
Meeting facilitation
Strong leadership
Health and safety
Contact
Irvine, CA 92618
Education and Training
BSN, New Mexico State University
Master in Health Care Administration, Colorado Springs, CO
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekInterests
Slow cooking that connects generations while inspiring family gatherings
Merging cross-generational life experiences and expectations to fuel productive teams
Outdoor Adventures that refuels the soul. Back Pack traveling, a back pack, a ticket .
My favorite thing in life is dreaming. Day to day it is the little dreams that brings future adventures and accomplishments. Growing up in a rural community that did promote or experience travel past the county line I had a thirst for adventure. My favorite place was our towns small library and any discarded magazines from my Aunties. A drive for adventure I would creep into and be a part of the few tales of adventures of the guest that would pass through my grandmother's kitchen. Following my childhood's best friend to Orlando Florida, my sense of exploration and travel grew. With flash sale prices posted on the travel agent's window by our local grocery, I would commit to but the ticket. Working in the local theme parks I was captivated by people from around the globe. Often hosting to not only get to know their story, but in turn travel to see where they lived on this amazing planet. Life is just and adventure. The love for my work fuels and funds my love for travel.
Timeline
Nursing House Supervisor
City of Hope
07.2024 - Current
Nursing House Supervisor
University of Califonria-FVR
07.2024 - Current
Nursing House Supervisor
Riverside Community Hospital
10.2022 - 08.2024
Nursing Department Manager
Kaiser Permanente
02.2022 - 10.2023
Charge Nurse
Kaiser Permanente
10.2020 - 02.2022
Interventional Radiology Nurse
Kaiser Permanente
09.2018 - 10.2020
DOU/ICU Nurse
Kaiser Permanente
01.2015 - 10.2017
ICU Nurse
Sierra Vista Regional Medical Center
01.2014 - 02.2015
ICU Nurse
Mountain View Regional Medical Center
01.2013 - 01.2014
Master of Science - Healthcare Management/Administration
Colorado Technical University
Bachelor of Science - Nursing
New Mexico State University
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