Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Lily Villalobos

Duarte,CA

Summary

Dedicated Social Work student and healthcare worker with experience in case management and trauma-informed care. Strong background in medical and social services, supporting individuals experiencing mental health challenges, and complex medical needs. Skilled in crisis intervention, client advocacy, and connecting individuals with essential resources. Passionate about serving vulnerable populations and improving access to healthcare, housing, and social support, and currently working in the medical field while pursuing a Master of Social Work (MSW) to enhance my impact in the field further.

Overview

17
17
years of professional experience

Work History

Medical Assistant III

City of Hope
05.2008 - Current
  • Assist physicians with medical procedures, patient care, and treatment plans
  • Conducted patient intake, documented medical histories, and coordinated follow-ups
  • Educate patients on medications, treatment options, and post-visit care
  • Manage medical inventory, order supplies, and ensure clinic efficiency
  • Support interdisciplinary healthcare teams with administrative and clinical tasks
  • Participate in quality improvement initiatives to enhance patient care

Social Work Intern / Housing Navigator

Friends in Deed
05.2024 - 12.2024
  • Provided case management for individuals experiencing homelessness
  • Conducted assessments and developed individualized service plans
  • Advocated for client benefits and connected them with critical resources
  • Collaborated with healthcare providers and social service teams

Education

Master of Social Work -

Boise State University
Boise, ID
03-2026

Bachelor of Arts - Applied Psychology

Los Angeles Pacific University
08-2022

Skills

  • Crisis Intervention
  • Housing Navigation
  • Trauma-Informed Care
  • Case Management
  • Motivational Interviewing
  • Harm Reduction
  • Patient Education
  • Medical Procedures
  • Inventory Management
  • NASW Code of Ethics
  • Documentation
  • HMIS
  • Patient-focused care
  • Languages: English (Native), Spanish (Fluent/Proficient)

Professional Development

  • LAHSA Homeless Verification Training, 2024
  • Ethics & Legal Aspects in Social Work Practice

Timeline

Social Work Intern / Housing Navigator

Friends in Deed
05.2024 - 12.2024

Medical Assistant III

City of Hope
05.2008 - Current

Master of Social Work -

Boise State University

Bachelor of Arts - Applied Psychology

Los Angeles Pacific University
Lily Villalobos