Lily Villalobos
Duarte,CA
Summary
Dedicated Social Work student and healthcare worker with experience in case management and trauma-informed care. Strong background in medical and social services, supporting individuals experiencing mental health challenges, and complex medical needs. Skilled in crisis intervention, client advocacy, and connecting individuals with essential resources. Passionate about serving vulnerable populations and improving access to healthcare, housing, and social support, and currently working in the medical field while pursuing a Master of Social Work (MSW) to enhance my impact in the field further.
Overview
17
17
years of professional experience
Work History
Medical Assistant III
City of Hope
05.2008 - Current
- Assist physicians with medical procedures, patient care, and treatment plans
- Conducted patient intake, documented medical histories, and coordinated follow-ups
- Educate patients on medications, treatment options, and post-visit care
- Manage medical inventory, order supplies, and ensure clinic efficiency
- Support interdisciplinary healthcare teams with administrative and clinical tasks
- Participate in quality improvement initiatives to enhance patient care
Social Work Intern / Housing Navigator
Friends in Deed
05.2024 - 12.2024
- Provided case management for individuals experiencing homelessness
- Conducted assessments and developed individualized service plans
- Advocated for client benefits and connected them with critical resources
- Collaborated with healthcare providers and social service teams
Education
Master of Social Work -
Boise State University
Boise, ID03-2026
Bachelor of Arts - Applied Psychology
Los Angeles Pacific University
08-2022
Skills
- Crisis Intervention
- Housing Navigation
- Trauma-Informed Care
- Case Management
- Motivational Interviewing
- Harm Reduction
- Patient Education
- Medical Procedures
- Inventory Management
- NASW Code of Ethics
- Documentation
- HMIS
- Patient-focused care
- Languages: English (Native), Spanish (Fluent/Proficient)
Professional Development
- LAHSA Homeless Verification Training, 2024
- Ethics & Legal Aspects in Social Work Practice
Timeline
Social Work Intern / Housing Navigator
Friends in Deed
05.2024 - 12.2024
Medical Assistant III
City of Hope
05.2008 - Current
Master of Social Work -
Boise State University
Bachelor of Arts - Applied Psychology
Los Angeles Pacific University
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