Silvia Seoane
Cibolo,TX
Summary
Crisis-trained healthcare professional specializing in high-acuity behavioral health and patient advocacy. Managed complex client care plans and de-escalated critical situations while leading frontline care teams. Coordinated shift operations and trained staff to maintain a safe, therapeutic environment. Prepared to leverage clinical expertise in the role of DSP V - Home Supervisor.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Psychiatric Nursing Assistant III
Texas Health and Human Service Commission
San Antonio, Texas
02.2023 - Current
- Execute individualized support and training programs, empowering residents to reach personalized wellness milestones and maximize physical and personal autonomy.
- Monitor residents continuously for signs of illness, physical injury, or adverse medication reactions; immediately document and communicate behavioral or physical shifts with medical personnel.
- Provided daily living support to residents with complex intellectual and developmental disabilities, ensuring dignity and safety during bathing, grooming, feeding, and personal hygiene routines.
- Maintained accurate and confidential daily schedules, progress notes, and clinical incident reports in accordance with state regulations and facility guidelines.
- Led and participated in fire drills and facility evacuations, fostering a calm and secure environment for residents during high-stress situations.
Psychiatric Nursing Assistant II (PNA II)
Texas Health and Human Services Commission
San Antonio, Texas
03.2022 - 02.2023
- Facilitated ongoing therapeutic interactions with patients to enhance living, coping, and social skills, promoting recovery and independence.
- Utilized least-restrictive interventions, including verbal de-escalation and Treatment Intervention Protection Strategies (TIPS), to respond effectively and safely to psychiatric emergencies.
- Delivered emergency, health, and personal care services to adult patients in an acute inpatient psychiatric unit under RN supervision, ensuring patient safety and well-being.
- Observed, recorded, and reported changes in patient conditions, behaviors, and vital signs directly into electronic health records (EHR).
- Actively participated in shift reports and interdisciplinary recovery team meetings to evaluate and discuss patient progress.
Direct Support Professional (DSP) II
Texas Health and Human Services Commission
San Antonio, Texas
12.2017 - 03.2022
- Implemented individual support and training programs, enabling residents to achieve personalized wellness and personal autonomy goals.
- Provided daily care to individuals with intellectual and developmental disabilities, ensuring dignity during grooming, bathing, feeding, and hygiene routines.
- Monitored residents for signs of injury, illness, or adverse medication reactions, promptly documenting and reporting significant behavioral or physical changes to medical personnel.
- Maintained highly accurate daily schedules, progress notes, and incident reports in strict compliance with facility guidelines.
- Participated actively in fire drills and facility emergency evacuations while maintaining a calm, reassuring environment for residents.
Direct Support Professional (DSP) I
Texas Health and Human Services Commission
San Antonio, Texas
05.2012 - 12.2017
- Administer daily prescribed medications with 100% accuracy, strictly adhering to medical guidelines and health monitoring protocols.
- Implement personalized Behavioral Support Plans (BSPs), successfully utilizing crisis intervention techniques to manage challenging behaviors safely.
- Provided daily living support for [Number] residents in community group home, assisting with hygiene, grooming, and specialized nutrition to enhance quality of life.
- Coordinated transit for clients to medical appointments and community outings, facilitating increased social engagement.
- Maintain accurate, daily electronic logs tracking progress toward ISP goals, ensuring total alignment with HIPAA regulations.
Education
Certificate of Technical Studies - Medical Assistant
Southern Careers Institute
TX04-2011
High School Diploma -
Century
Santa Ana, CA05-2002
Skills
- Crisis intervention
- Behavioral intervention
- Medication management
- Patient observation
- Electronic health records
- Patient assessment
- Patient admission
- Progress documentation
- Crisis management
- Individualized support
- Interdisciplinary teamwork
- Team leadership
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Psychiatric Nursing Assistant III
Texas Health and Human Service Commission
02.2023 - Current
Psychiatric Nursing Assistant II (PNA II)
Texas Health and Human Services Commission
03.2022 - 02.2023
Direct Support Professional (DSP) II
Texas Health and Human Services Commission
12.2017 - 03.2022
Direct Support Professional (DSP) I
Texas Health and Human Services Commission
05.2012 - 12.2017
Certificate of Technical Studies - Medical Assistant
Southern Careers Institute
High School Diploma -
Century