Shenani Banks
Rochester
Summary
Managed incidents and trained personnel in emergency response, significantly enhancing community safety. Collaborated with law enforcement and stakeholders to establish a secure environment, leading to improved response times. Achieved higher public satisfaction through effective safety measures and community engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Public Safety Aide
Rochester Police Department
Rochester
11.2024 - Current
- Documented incidents and maintained accurate records, ensuring comprehensive department review.
- Provided information and assistance to the public regarding safety protocols.
- Monitored ShotSpotter camera feeds to identify potential incidents.
- Supervised security camera operations in diverse settings, alerting the police to suspicious activities.
- Addressed questions and concerns from the general public, resolving problems promptly to promote community satisfaction.
- Trained new aides on departmental policies and emergency response procedures.
- Drafted detailed incident reports on criminal activity and civil proceedings, supporting law enforcement efforts.
Security Officer
Genier Security
04.2009 - Current
- Monitored and controlled access to premises, enhancing safety for staff and visitors.
- Monitored CCTV footage to detect suspicious behavior and respond accordingly.
- Conducted regular patrols of the facility to identify and address potential security risks.
- Responded promptly to alarms and incidents, coordinating with law enforcement and emergency services.
- Maintained detailed logs of daily activities and incidents, supporting effective reporting and incident response.
- Trained and supervised junior security staff, ensuring adherence to safety regulations and company policies.
- Conducted investigations into incidents and prepared comprehensive reports for internal review.
Independent Field Inspector
Independent Field Connections
11.2024 - 09.2025
- Conducted comprehensive inspections of properties to assess compliance with safety and regulatory standards.
- Prepared accurate reports documenting findings and recommendations to guide compliance actions.
- Collaborated with property owners and contractors to deliver comprehensive inspection reports that informed decision-making.
- Ensured all inspection activities adhered to company policies and ethical standards.
- Utilized software tools for data collection and reporting to increase accuracy and efficiency.
- Addressed client inquiries and concerns promptly, enhancing customer satisfaction and trust.
Fire Life Safety Director Shift Supervisor
Metro One LPSG
09.2023 - 11.2024
- Led a team of safety personnel during emergency response situations, effectively managing resources and ensuring the safety of all occupants.
- Conducted regular fire drills and safety training sessions to prepare staff for emergency situations, improving overall response times.
- Developed and implemented comprehensive fire safety protocols to ensure compliance with local regulations and enhance workplace safety.
- Coordinated with local fire departments to establish strong partnerships, facilitating timely inspections and safety audits.
- Monitored and maintained fire safety equipment, ensuring functionality and compliance with all relevant codes.
- Reviewed and updated fire safety policies to reflect current best practices and regulatory changes.
- Collaborated with building management to ensure effective evacuation plans were in place and communicated to all staff.
- Fostered teamwork and communication among safety staff to enhance coordination during emergency response efforts.
Education
Associate of Science - Sports Management
Monroe Community College
Rochester, New York, NY05-2026
Skills
- Incident Management
- Site Monitoring
- CCTV
- Surveillance
- Security
- Loss Prevention
- Incident reporting
- Safety Awareness
- Attention to Detail
- Time Management
- Customer Service
- Communication Skills
Certification
- First Aid / CPR AED Certification
- Security License
Timeline
Public Safety Aide
Rochester Police Department
11.2024 - Current
Independent Field Inspector
Independent Field Connections
11.2024 - 09.2025
Fire Life Safety Director Shift Supervisor
Metro One LPSG
09.2023 - 11.2024
Security Officer
Genier Security
04.2009 - Current
Associate of Science - Sports Management
Monroe Community College