Sheneaqua Clemons
Piedmont,SC
Summary
Dynamic Quality Team Leader with a proven track record at Epc Power, excelling in ISO compliance and process improvements. Skilled in quality management systems and coaching teams to enhance operational excellence. Achieved significant customer satisfaction by swiftly resolving product issues, fostering a culture of accountability and continuous improvement.
Overview
10
10
years of professional experience
Work History
Quality Team Leader
Epc Power
Simpsonville, SC
03.2022 - 09.2025
- Maintained ISO certification compliance by regularly reviewing and updating internal documentation and processes.
- Processed accepted materials and components into ERP system with timely data entry and logging of lots and serial numbers of tracked items.
- Improved customer satisfaction ratings by addressing and resolving product issues promptly.
- Handled scheduling, data tracking and other administrative functions for quality team.
- Coached team members on best practices in quality assurance, fostering a culture of excellence and accountability.
- Helped conduct internal and vendor quality audits to satisfy SOP requirements.
- Completed thorough physical inspections to check parts against design drawings and related specifications.
- Assisted with documenting key processes and procedures and security protocols.
Quality Control Technician
Fabri-kal
Piedmont, SC
02.2016 - 03.2022
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Proposed corrective actions to address recurring quality issues.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Education
High School Diploma -
South Florence High School
Florence, SCSkills
- Monitoring and evaluation
- Strategic thinking
- Operational excellence
- Documentation control
- Coaching and mentoring
- Quality management systems
- ISO standards
- Process improvements
- Total quality management
- Quality process audits
Timeline
Quality Team Leader
Epc Power
03.2022 - 09.2025
Quality Control Technician
Fabri-kal
02.2016 - 03.2022
High School Diploma -
South Florence High School