Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheneka Soucy

West Hartford

Summary

Residential care professional with strong foundation in providing support and guidance to individuals in need. Skilled in crisis intervention, conflict resolution, and behavior management, with proven track record of fostering positive outcomes. Valued team player known for adaptability, reliability, and results-driven approach that aligns with organizational goals. Proficient in active listening, empathy, and maintaining safe, nurturing environment.

Energetic residential counseling professional with experience monitoring residents and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Deaf and Hard of Hearing Cheerleading Coach

American School For The Deaf
05.2025 - Current
  • Developed and implemented training programs for cheerleading techniques and routines.
  • Coordinated practice schedules, ensuring optimal use of facility resources and time management.
  • Fostered teamwork and communication among team members through engaging activities and exercises.
  • Evaluated individual athlete performance, providing constructive feedback to enhance skills and confidence.
  • Monitored safety protocols during practices and events, prioritizing athlete well-being at all times.

Teacher Assistant/ Residential Counselor

American school for the deaf
05.2024 - Current
  • Implemented engaging instructional strategies using visual aids and technology to enhance student participation.
  • Developed tailored lesson plans to accommodate diverse learning needs of deaf and hard-of-hearing students.
  • Advocated for resources and support services necessary for optimal student development within the school community.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Kitchen Manager

Chick-fil-A
06.2021 - 12.2023
  • Streamlined daily operations, enhancing team efficiency and productivity.
  • Implemented process improvements to optimize resource allocation and reduce downtime.
  • Coordinated cross-departmental communication to ensure alignment on project objectives.
  • Developed standard operating procedures to enhance operational consistency and safety compliance.
  • Trained new staff on operational protocols, promoting knowledge transfer and effective onboarding.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Education

High School Diploma -

River Ridge High School
Woodstock, GA
05.2013

Skills

  • Relationship building
  • Critical thinking
  • Motivating students
  • Student engagement
  • Behavior management
  • Positive role model and mentor
  • Growth mindset
  • Classroom instruction
  • Conflict resolution
  • Group and individual instruction
  • Social-emotional learning training
  • Sign language
  • Cultural sensitivity
  • Student rapport
  • Special needs students
  • Special education
  • Parent-teacher conference coordination
  • Autism and spectrum disorders
  • Autism Diagnostic Observation Schedule Use
  • Behavior treatment plans
  • Crisis management and prevention
  • Sensory integration support
  • Empathy and patience
  • Team leadership
  • Verbal de-escalation

Certification

Autism & behavioral Certification

ServSafe Certification

Red Cross first aid/CPR

PMT CERTIFIED

Residential care card

Timeline

Deaf and Hard of Hearing Cheerleading Coach

American School For The Deaf
05.2025 - Current

Teacher Assistant/ Residential Counselor

American school for the deaf
05.2024 - Current

Kitchen Manager

Chick-fil-A
06.2021 - 12.2023

High School Diploma -

River Ridge High School