Summary
Overview
Work History
Education
Skills
Timeline
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SHENELL GAYLE SAIN

Irvington

Summary

Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Overview

16
16
years of professional experience

Work History

CARE GIVER

MELLANEY CARGIVING
Cincinnati
08.2020 - 02.2025
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Followed care plan and directions to administer medications.
  • Built strong and trusting rapport with clients and loved ones.

Front End Supervisor

Western Union
Georgetown
08.2009 - 10.2018
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Education

HOME HEALTH AID CERTIFICATE - Health Administration

PAGLIA TRANING CENTER
Westwood, NJ
03-2025

High School Diploma -

LENNON HIGH
JAMAICA
09-2007

Skills

  • Medication administration

Timeline

CARE GIVER

MELLANEY CARGIVING
08.2020 - 02.2025

Front End Supervisor

Western Union
08.2009 - 10.2018

HOME HEALTH AID CERTIFICATE - Health Administration

PAGLIA TRANING CENTER

High School Diploma -

LENNON HIGH

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SHENELL GAYLE SAIN