Shenelle Thomas
Spanish Town,St. Catherine
Summary
A motivated individual with a bachelor's degree in Customs Processes Freight Forwarding and Immigration from the Caribbean Maritime University. I am a hardworking and dependable individual with a strong desire to learn and contribute to a team setting. Known for a good attitude, attention to detail, and a desire to complete things efficiently. Ready to contribute passion, versatility, and a strong work ethic to help the team achieve its goals and deliver quality outcomes.
Overview
3
3
years of professional experience
Work History
Customer Service
NKS Auto Supply
12.2022 - 07.2025
- Accurately enter information into systems while providing exceptional customer service by answering questions, resolving difficulties, and guaranteeing customer happiness, which was done via phone, and email
Internship
MD Courier Ja Ltd
12.2023 - 04.2024
- Performed multiple duties at this establishment including Labelling packages, locating packages for customers, signing out packages, customer service assistance, and assisting with goods clearance at the Kingston Logistics Centre
Cashier
Ingles Markets
06.2023 - 09.2023
- Responsibilities included handling cash and processing transactions using a computerized system
Housekeeper
YMCA Blue Ridge Assembly
05.2023 - 09.2023
- Clean the guest rooms, help with the daily room service, and keep the lobby, porches, and restrooms clean
- Includes tasks like vacuuming, dusting, making beds, cleaning sinks and toilets, and helping with washing
Server/Busser
Ebenezer's Barn & Grill
08.2022 - 09.2022
- As a restaurant server, my role was to interact with diners before, during, and after their meals while also providing exceptional customer service
Room Attendant
Ruby's Inn Inc.
05.2022 - 09.2022
- As a room attendant, it was my job to keep Ruby's Inn tidy and organized by doing minor cleaning tasks, cleaning guest rooms, and taking care of the linens in each room
- Making beds, restocking linens and amenities, vacuuming, and cleaning the hallways and rooms were among the tasks
Education
Certification - Modern Human Resource Management - Recruitment and Selection Process
Alison Courses
01.2025
Bachelor's Degree - Customs Processes, Freight Forwarding, and Immigration
Caribbean Maritime University
11-2024
Highschool DIPLOMA - English Language, Mathematics, Geography, History, Information Technology, Industrial Technology (Electrical), Human and Social Biology, Social Studies, English Literature, Principles of Business
The ST. Catherine High School
06-2019
Skills
- COMMUNICATION
- TEAM PLAYER
- ATTENTION TO DETAIL
- ADAPTABILITY
- COMMITMENT TO EXCELLENCE
ACTIVITIES
For many years, I volunteered at back-to-school giveaways in my community as well as at several schools. I was a member of the Caribbean Maritime University's 'Liberal arts, public speaking and debating society' (CMU LAPD). I was a member of the 'Heritage Club' at the St. Catherine High School where I participated in many activities during my time.
Timeline
Internship
MD Courier Ja Ltd
12.2023 - 04.2024
Cashier
Ingles Markets
06.2023 - 09.2023
Housekeeper
YMCA Blue Ridge Assembly
05.2023 - 09.2023
Customer Service
NKS Auto Supply
12.2022 - 07.2025
Server/Busser
Ebenezer's Barn & Grill
08.2022 - 09.2022
Room Attendant
Ruby's Inn Inc.
05.2022 - 09.2022
Certification - Modern Human Resource Management - Recruitment and Selection Process
Alison Courses
Bachelor's Degree - Customs Processes, Freight Forwarding, and Immigration
Caribbean Maritime University
Highschool DIPLOMA - English Language, Mathematics, Geography, History, Information Technology, Industrial Technology (Electrical), Human and Social Biology, Social Studies, English Literature, Principles of Business
The ST. Catherine High School
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