Shenequah DeBerry
Guntersville,Alabama
Summary
Creative Communications Manager with excellent interpersonal and time management skills. Skilled project manager creates and manages successful brands. Offering global experience and deep understanding of other cultures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Communications and Service Director
Electric Board Of Guntersville
Guntersville, AL
12.2018 - Current
- Organize and attend community events.
- Liaison between foremen.
- Volunteer in the community and schools.
- Develop communications strategies to drive forward progress in public relations.
- Oversee preparation of marketing copy, images, videos, emails, and other collateral.
- Create and manage social media platforms to increase brand engagement.
- Actively listen to customers, handles concerns quickly and escalates major issues to supervisor.
- Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
CRA Coordinator
BancorpSouth Bank
Guntersville, AL
08.2011 - 12.2018
- Supported sales team in crafting deals with relevant business insights.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Advanced Diploma -
Guntersville High School
Guntersville, AL05.2009
Skills
- Management skills
- Communication skills
- Problem-solving skills
- Organization and time management skills
Certification
AIDT Certified Leader I
AIDT Certified Leader II
Timeline
Communications and Service Director
Electric Board Of Guntersville
12.2018 - Current
CRA Coordinator
BancorpSouth Bank
08.2011 - 12.2018
Advanced Diploma -
Guntersville High School