Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shenequah DeBerry

Guntersville,Alabama

Summary

Creative Communications Manager with excellent interpersonal and time management skills. Skilled project manager creates and manages successful brands. Offering global experience and deep understanding of other cultures.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Communications and Service Director

Electric Board Of Guntersville
12.2018 - Current
  • Organize and attend community events.
  • Liaison between foremen.
  • Volunteer in the community and schools.
  • Develop communications strategies to drive forward progress in public relations.
  • Oversee preparation of marketing copy, images, videos, emails, and other collateral.
  • Create and manage social media platforms to increase brand engagement.
  • Actively listen to customers, handles concerns quickly and escalates major issues to supervisor.
  • Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

CRA Coordinator

BancorpSouth Bank
08.2011 - 12.2018
  • Supported sales team in crafting deals with relevant business insights.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Advanced Diploma -

Guntersville High School
Guntersville, AL
05.2009

Skills

  • Management skills
  • Communication skills
  • Problem-solving skills
  • Organization and time management skills

Certification

AIDT Certified Leader I

AIDT Certified Leader II


Timeline

Communications and Service Director

Electric Board Of Guntersville
12.2018 - Current

CRA Coordinator

BancorpSouth Bank
08.2011 - 12.2018

Advanced Diploma -

Guntersville High School
Shenequah DeBerry