Shenetra Harrison
Somerby Franklin
Columbia,Tennessee
8
Years of experience
Professional Summary
Dedicated and dependable professional with 7+ years of leadership and team management experience. Skilled in supervising daily operations, supporting staff, coordinating tasks, resolving issues, and maintaining a positive and productive work environment. Strong communicator with excellent organizational, problem-solving, and customer service skills. Known for being adaptable, dependable, and committed to providing quality service while meeting organizational goals. Seeking an opportunity to utilize my leadership experience, work ethic, and dedication to contribute to a successful team.
Work History
Package Delivery Driver
6 Months- Delivered packages efficiently across designated routes using GPS navigation systems.
- Managed timely and accurate delivery of customer orders, ensuring high satisfaction levels.
- Maintained vehicle compliance with safety regulations through regular inspections and maintenance checks.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
Caregiver
7 Months- Assisted with daily living activities, ensuring safety and comfort for all clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Lead Resident Care Associate
7 Years 1 Month- Provided daily hands-on assistance with Activities of Daily Living (ADLs), including transferring, toileting, and bathing residents, ensuring dignity, safety, and comfort in all interactions.
- Team Scheduling & Coordination
- Created and managed monthly work schedules for care technicians, ensuring adequate coverage and balanced workloads while considering team preferences and availability.
- Electronic Health Record (EHR) Documentation
- Accurately entered and updated resident care data in the PointClickCare system, maintaining compliance with documentation standards and ensuring continuity of care.
- Leadership & Shift Oversight
- Monitored daily staff performance, ensuring tasks were completed thoroughly and timely throughout shifts. Acted as a point of contact for resolving routine care issues and promoting accountability within the team.
Skills
Activities of daily living
Electronic health records
Care team coordination
Policy compliance
Shift leadership
Timeline
Package Delivery Driver
Amazon Flex
04.2026 - CurrentRead More
Caregiver
Somerby Franklin
03.2026 - CurrentRead More
Lead Resident Care Associate
The Goldton at Spring Hill
02.2019 - 03.2026Read More