Shenetta Logan
Grain Valley,MO
Summary
Knowledgeable and compassionate Crisis Intervention Officer with 15 years of experience, valid Law Enforcement certification and over 2000 hours of training in the field. Capable of helping with suicidal and homicidal crises. Proficient in both telephone and text support and seeking a new position in the field with room for advancement and the chance to make a positive impact in the lives of others. Currently serving as the Vice President with the Board of MACN ( Missouri Association of Crisis Negotiators) which is a nonprofit organization. I've been a member since 2013 and have overseen training events and conferences. As a senior member on the City of Blue Springs Hostage Crisis Negotiation Team since 2007 I believe I would be an added asset to the board and willing to continue my passion in helping our diverse community.
Overview
24
24
years of professional experience
Work History
Police Officer
City Of Blue Springs Missouri - Municipal Government
07.2003 - Current
- Evaluated complaint and emergency-request information to determine response requirements.
- Directed and monitored the work of several law enforcement professionals with a clear focus on maximizing results and maintaining transparent police operations.
- Investigated all security and safety violations.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Conducted preliminary investigations at the scenes of major crimes.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Talked regularly with citizens to establish rapport and become a familiar presence in the area.
- Reduced lead times on criminal investigations to effectively address a greater number of criminal violations.
- Gathered necessary information for court appearances and testified as a witness under oath in court.
- Served as liaison for city with professional, business and civic groups, community organizations and individuals.
- Addressed and resolved neighborhood problems and complaints in a tactful and timely manner.
- Attended special events, acting as a representative of The City of Blue Springs and making new contacts with possible donors.
- Referred residents and families to community resources to improve well-being and quality of life.
- Connected families with resources when children were identified as needing further assessment.
- Provided emotional support while with residents to develop long term plans and goals.
- Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Publicized community services to maintain positive public relations with community members.
- Intervened in crisis situations to protect residents and others.
- Referred families to shelters, legal resources and educational programs.
Armed Security Officer
Truman Medical Center Hospital Hill
05.2000 - 05.2003
- Reduced vandalism and criminal activity by keeping a close eye on premises through personal checks and CCTV monitoring.
- Investigated all security and safety violations.
- Delivered accurate verbal and written reports to company personnel.
- Responded to calls in both routine and emergency situations.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Patrolled commercial property and the associated parking garage.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Education
Electronics-66 Credit Hours
Devry Institute
Kansas City, MOSOCIAL WORK - Social Work
Eastern Gateway Community College
Steubenville, OH12.2024
Associate of Science - Law Enforcement
Kansas City MO Regional Police Academy
Kansas City, MO2004
Skills
- Crisis counseling
- Expertise in crisis intervention techniques
- Crisis Intervention Officer since 2005 with over 2000 training hours in improving the way law enforcement and the community respond to people experiencing mental health crises
- Conflict resolution in dealing with veterans and juveniles in crisis
- Psychotropic medications knowledge
- experienced in dealing with traumatic crisis involving suicidal/homicidal individuals
- Advanced research in drug abuse and dealing with PTSD (post traumatic stress disorder)
Report Writing
Relationship building and management
Conflict de-escalation
De-Escalation Techniques
Patience and Empathy
Timeline
Police Officer
City Of Blue Springs Missouri - Municipal Government
07.2003 - Current
Armed Security Officer
Truman Medical Center Hospital Hill
05.2000 - 05.2003
Associate of Science - Law Enforcement
Kansas City MO Regional Police Academy
Electronics-66 Credit Hours
Devry Institute
SOCIAL WORK - Social Work
Eastern Gateway Community College
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