Shenetter Lewis

• Accurately transcribed daily hospital and clinic notes to include cardiology, podiatry, women’s health, urology, neurology, nephrology, audiology, stress tests, and mental health notes. Also to include, history and physicals, discharge summaries, x-ray reports, operative reports, C&P exams, and letters.
• Conducted quality control checks on completed reports and corrected errors as needed.
• Collaborated with other departments to ensure accurate completion of all transcription tasks.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Performed administrative duties such as filing, faxing, data entry. as necessary.
• Responded promptly to customer inquiries related to medical records and documentation issues.
• Researched discrepancies between dictated reports and transcribed documents as needed.
• Monitored incoming dictations for timely completion of assigned tasks.
• Created templates for frequently dictated reports in order to streamline workflow processes.
• Ensured proper formatting of transcribed documents according to hospital standards.
• Verified patient identification numbers against corresponding documents before submitting them.
• Demonstrated strong knowledge of medical terminology and anatomy.
• Efficient in transcription software and equipment to work from home.
• Followed federal and state guidelines for release of information.
• Reviewed patient records to check accuracy of information and implement updates.
• Reviewed and edited transcribed reports or dictated material for spelling, grammar and proper medical terminology.
• Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Obtained pre- and post-treatment vital signs and weight.
• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Prepared initial patient charts for admission.
• Sanitized, restocked and organized exam rooms and medical equipment.

• Room preparation for patient treatment as per protocol to include cleaning of exam room equipment and supplies,
• Taking and recording vital signs, weight, and height
• Ensured completeness of patient’s medical charts.
• Assisted physician with patient care as necessary
• Monitored medical supplies to ensure appropriate materials to provide efficient and effective services
• Demonstrated clinical competence by correctly performing required skills to include suture and staple removal, injections, casting, bracing, blood and urine samples, and other skills associated with medical assisting
• Multiple other duties to include answering phone, faxing, copying files, release of medical records and chart analysis.

• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Processed medical records requests from outside providers according to facility, state and federal law.
• Reviewed charts and flagged incomplete or inaccurate information.
• Maintained patient confidence by keeping patient records information confidential.
• Delivered charts to assigned areas of hospital by following established routing procedures.
• Maintained over 5000 patient records in compliance with HIPPA security regulations.
• Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
• Assisted customers with inquiries and complaints in a professional manner.
• Processed customer orders promptly and accurately.
• Answered phones in a courteous manner while providing excellent customer service.
• Created memos, letters, emails, reports, presentations as requested by management.
• Organized physical files on an ongoing basis to ensure efficient retrieval times.
• Greeted visitors in a friendly and professional manner while directing them appropriately.
• Supported office clerical functions using word processing and other software, email and office machines.
• Performed data entry and recordkeeping tasks to track company correspondence and updates.

● Transcribed over 5000 dictated files and video recordings.
● Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
● Used headsets and transcribing software to take dictation of medical documents.
● Returned printed and electronic form dictated reports for physician review, signature, and corrections.
● Maintained database of transcribed documents for easy access and retrieval.
● Followed specific guidelines and style rules to meet client’s requirements and maintain consistency.
● Applied audio quality control techniques to provide accurate transcripts from low quality audio.