Sanjiv Shrestha
Woodbridge,Virginia
Summary
Dynamic Retail Manager with proven success at Walmart, excelling in staff recruitment and strategic selling. Achieved significant revenue growth by implementing effective business strategies and fostering a high-performance team culture. Skilled in merchandise pricing and adept at building strong relationships with customers and employees alike.
Overview
9
9
years of professional experience
Work History
Retail Manager(Coach)
Walmart
07.2016 - Current
- Assisted customers with their needs while demonstrating strong people skills and knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Answered questions about store policies and addressed customer concerns.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Completed daily paperwork and computer entry of sales data as established by management.
Education
Bachelor of Science - Business Administration
Purdue University
West Lafayette, IN04-2025
Skills
- Merchandising strategy execution
- Store growth planning
- Financial records oversight
- Team leadership development
- Customer service excellence
- Employee scheduling management
- Inventory control
- Profit and loss analysis
- Store operations optimization
- Merchandise planning
Timeline
Retail Manager(Coach)
Walmart
07.2016 - Current
Bachelor of Science - Business Administration
Purdue University