Shenika Watson
Encompass Health Rehabilitation Hospital
North Port
16
years of professional experience
Dynamic Phlebotomist Technician with proven expertise at Encompass Health Rehabilitation Hospital, excelling in venipuncture and patient identification. Recognized for enhancing patient satisfaction through compassionate communication and meticulous specimen handling, achieving a significant reduction in patient anxiety during procedures. Committed to maintaining high standards of patient confidentiality and data accuracy.
Work History
Phlebotomist Technician
4 Months- Collected and processed blood samples adhering to safety and quality protocols.
- Assisted in patient identification and ensured accurate labeling of specimens.
- Maintained cleanliness and organization of phlebotomy station and equipment.
- Communicated effectively with patients to alleviate anxiety during procedures.
- Executed venipunctures and capillary draws with precision to obtain viable samples.
- Documented patient information and test requisitions accurately in laboratory systems.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Contributed to process improvements, enhancing patient flow during high-demand periods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
Dialysis Patient Care Technician
6 Months- Monitored and documented patient vital signs during dialysis sessions.
- Assisted nurses with patient care and equipment setup for treatments.
- Ensured proper sanitation and maintenance of dialysis machines and work areas.
- Educated patients on pre- and post-treatment procedures to enhance compliance.
- Initiated quality control measures to improve patient treatment outcomes consistently.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Eased patient anxiety during treatment by providing personalized attention, answering questions, and offering emotional support as needed.
- Ensured optimal equipment functionality through regular inspections, cleaning, and routine maintenance.
- Maintained compliance with federal regulations governing dialysis facilities by staying current on industry updates and implementing necessary changes promptly.
- Enhanced patient comfort by providing compassionate care and maintaining a clean, safe dialysis environment.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Mental Health Technician
6 Months- Monitored patient behavior and mental health conditions, providing timely interventions as needed.
- Assisted in developing and implementing individualized treatment plans for patients.
- Collaborated with multidisciplinary teams to ensure holistic care delivery and support patient needs.
- Documented patient progress and communicated effectively with healthcare staff regarding changes in condition.
- Implemented safety protocols, ensuring a secure environment for patients and staff alike.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Phlebotomy/ MA
11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Perform routine laboratory tests and sample analyses.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Interview patients to obtain medical information and measure signs, weight, and height.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Collect blood, tissue, or other laboratory specimens, log the specimens and prepare them for testing.
- Inventory and order medical, lab, or office supplies or equipment.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
Phlebotomist Technician
7 Months- Supported team members by sharing best practices for efficient sample collection.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Provided excellent customer service while verifying patient information and insurance at registration.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Promoted a positive atmosphere within the workplace through active participation in staff meetings and team-building activities.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
Patient Care Technician
11 Years 11 Months- Assessed patient vital signs and reported changes to nursing staff.
- Assisted in daily activities, ensuring patient comfort and safety.
- Maintained cleanliness and organization of patient care areas.
- Supported nurses in administering treatments and procedures efficiently.
- Documented patient information accurately in electronic health records system.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Diploma
Skills
Venipuncture
Data entry
Proper tourniquet use
Order of draw
Specimen labeling
Patient confidentiality
Recording data
Sample and specimen collection
Specimen labeling procedures
Blood collection
Patient identification
Specimen handling
Specimen preparation
Specimen collection and storage
Blood culturing
Timeline
Phlebotomist Technician
Encompass Health Rehabilitation Hospital
04.2026 - CurrentRead More
Dialysis Patient Care Technician
Fresenius Kidney Care Dialysis
08.2025 - 02.2026Read More
Mental Health Technician
Island HealthCare/ Charlotte Behavioral Health Care
07.2025 - 01.2026Read More
Phlebotomy/ MA
Medical Assistant at Florida Cancer Specialists
08.2024 - 07.2025Read More
Phlebotomist Technician
LabCorp
03.2023 - 10.2023Read More
Patient Care Technician
PC Technician at Sarasota Memorial Hospital and Health Care System
11.2010 - 10.2022Read More
Stepping Stones High School
High School Diploma
Read More